Executive Operations Manager

This is a fully remote position, open to applicants in Florida, +14 more states.

📋 Description

• Act as the operational and administrative support for the Chief Product Officer.

• Oversee the CPO’s commitments, deadlines, decisions, deliverables, and follow-up tasks.

• Manage and prioritize the CPO’s calendar while safeguarding preparation time.

• Prepare daily priorities and coordinate meeting arrangements.

• Monitor CPO commitments to ensure drafts, decisions, responses, and deliverables are completed punctually.

• Review and organize incoming requests, managing the flow of information.

• Coordinate logistics for important meetings, leadership sessions, Board and committee engagements, jurisdiction meetings, retreats, and other key activities.

• Identify tasks that can be delegated, consolidated, deferred, or addressed without the CPO's direct involvement.

• Maintain a holistic view of Product division initiatives, commitments, milestones, and deliverables.

• Facilitate connections among cross-team dependencies in Product Management, Engineering & AI, Psychometrics, Test Development, Product, User Experience, and Assessment Operations.

• Structure agendas for the Product Leadership Team focused on decisions, dependencies, risks, and issues.

• Handle CPO correspondence, presentations, briefing materials, leadership updates, and executive communications.

• Draft emails, talking points, agendas, presentations, summaries, and briefing documents.

• Simplify complex issues into clear facts, options, tradeoffs, and necessary decisions.

• Anticipate the CPO's needs across calendars and various workstreams.

• Record meeting decisions, owners, actions, and deadlines.

• Keep records of significant decisions made by the CPO and the Product Leadership Team.

• Coordinate follow-up actions post-meetings.

• Maintain a master tracker of commitments, decisions, risks, deliverables, and deadlines.

• Keep a rolling overview of milestones, meetings, governance commitments, launches, administrative dates, and preparation needs.

• Coordinate annual, quarterly, and initiative-level planning within the Product division.

• Develop processes and tools to enhance information access, commitment tracking, and work coordination.

⛳️ Requirements

• Bachelor’s degree or an equivalent combination of education and relevant experience is required.

• A minimum of five years of relevant experience is required, including providing high-level support to an executive or senior leader within a fast-paced, cross-functional setting.

• Experience in managing intricate executive calendars, priorities, meeting preparations, logistics, and follow-up.

• Ability to distill complex information into concise, accurate, decision-ready briefings, presentations, summaries, plans, and communications.

• Excellent written and verbal communication skills.

• Strong organizational and time-management abilities.

• Exceptional attention to detail and commitment to accuracy, consistency, and completeness.

• Analytical and problem-solving skills, with the ability to identify missing information, inconsistencies, risks, dependencies, and opportunities for process improvement.

• Excellent interpersonal skills with executives, senior leaders, employees, and internal and external stakeholders.

• Ability to exercise discretion, professionalism, sound judgment, and confidentiality.

• Capacity to work independently, navigate ambiguity, adapt to shifting priorities, and discern when issues should be addressed, routed, or escalated.

• Advanced proficiency in Microsoft 365 applications, including Word, Excel, PowerPoint, Outlook, and Teams.

• Proven ability to utilize artificial intelligence (AI) tools and automation effectively.

• Applicants must reside in one of the following states: Florida, Iowa, Indiana, Massachusetts, Maryland, Maine, Michigan, Minnesota, Nebraska, New Jersey, New Mexico, Nevada, Oklahoma, Pennsylvania, Washington, or Wisconsin.

🏝️ Benefits

• Competitive salaries.

• Comprehensive benefits.

• Flexible scheduling.

• Professional development opportunities.

• Up to 10% travel.