Executive Director – Financial Systems, Service & Transformation

This is a fully remote position, open to applicants in United States.

📋 Description

• Define the vision, strategic roadmap, and investment priorities for finance systems and transformation initiatives.

• Establish governance frameworks for foundational data models, security measures, controls, release management, and partner performance evaluations.

• Oversee portfolio financial stewardship, which encompasses budgets, business case development, and value realization strategies.

• Provide executive oversight for ERP finance modules and related finance applications, including lifecycle management, requirements gathering, testing, upgrades, integrations, and process standardization.

• Direct the AskFinance service model and finance knowledge management capabilities to enhance intake processes, triage, routing, service levels, and issue resolution.

• Define and enforce service level agreements (SLAs) and performance metrics to enhance the user experience for finance and other organizational stakeholders.

• Manage a disciplined finance transformation portfolio featuring standardized intake processes, prioritization, governance, communication, training, and metrics for adoption measurement.

• Identify and prioritize high-impact automation opportunities, acting as a catalyst for change within finance and business functions.

• Recognize and implement systemic opportunities to simplify and automate finance and controllership processes utilizing workflow, Robotic Process Automation, pro-code tools, and AI technologies.

• Lead and nurture high-performing teams while promoting a culture of accountability, operational excellence, systems thinking, learning, continuous improvement, and collaboration with stakeholders in TDS, HR, Finance, and operations.

• Establish clear ownership and accountability, performance expectations, and development plans for the department.

⛳️ Requirements

• A Bachelor's Degree in business, finance, accounting, computer/data science, or a related field is required.

• A Master's Degree in business administration, health administration, CPA, or a related relevant field is preferred.

• At least twelve (12) years of progressively responsible and directly related work experience is required.

• Experience in Finance within a complex healthcare organization is preferred.

• Expertise in overseeing Workday ERP finance modules and related finance applications, including roadmaps, upgrades, integrations, sustainment, and optimization.

• Strong capability to communicate complex technical and financial concepts to senior executives and diverse stakeholder groups.

• Proven track record of building high-performing teams and establishing strong partnerships across Finance, TDS, HR, and operational leadership.

• Ability to lead transformation and continuous improvement initiatives using data, customer feedback, and disciplined delivery practices.

• Knowledge of the health industry and context, particularly understanding Stanford Health Care’s role as an Academic Medical Center and developing health system.

• Experience in designing and operating finance service delivery and knowledge management capabilities, including ServiceNow-based intake and workflow management.

• Demonstrated capabilities in portfolio, project, and change management, including governance, communication, training, and metrics for adoption measurement.

• Ability to identify and implement automation and AI-enabled enhancements with proper governance, controls, and risk management.

• Understanding of data governance, master data stewardship, access controls, segregation of duties, and audit readiness in a regulated healthcare environment.

• Experience managing vendor and partner relationships, including contract performance, service delivery, and cross-functional coordination.

🏝️ Benefits

• Health insurance

• 401(k) matching

• Flexible work hours

• Paid time off

• Professional development opportunities