Executive – Customer Experience

This is a fully remote position, open to applicants in India.

📋 Description

• Engage in a two-week training program focused on the hotel booking ecosystem and travel booking sector.

• Complete an assessment evaluating job-related knowledge, skills, and the ability to fulfill responsibilities.

• Deliver customer experience support via calls and backend operations.

• Work a six-day week.

• Participate in rotational shifts.

• Protect sensitive company information from unauthorized access, use, or disclosure.

• Report any suspected security incidents in accordance with ISMS policies and procedures.

⛳️ Requirements

• A degree is required.

• At least six months of experience in calling and backend operations.

• Familiarity with the travel industry is essential.

• Preference will be given to candidates with a background in travel.

• Access to a laptop is mandatory.

• A stable Wi-Fi connection is required.

• Candidates must be adaptable to working in rotational shifts.

• Fresh graduates are not eligible to apply.

• Successful completion of the two-week training program and assessment is necessary.

• Capability to safeguard sensitive company data from unauthorized access, use, or disclosure.

• Ability to report suspected security incidents in alignment with the organization's ISMS policies and procedures.

🏝️ Benefits

• Fully remote work opportunity.

• Two-week training program.

• Support from trainers to understand the hotel booking ecosystem and travel booking space.

• Employment on the payroll of Aasaan Jobs upon successful completion of training and assessment.