Executive Connect Manager

This is a fully remote position, open to applicants in United Kingdom.

📋 Description

• Oversee the complete delivery of Executive Connect and Invite-Only programs for various annual events.

• Facilitate sponsor onboarding, which includes managing profiles, target accounts, and setting objectives.

• Execute personalized outreach to elite CSP delegates, handling confirmations and reminders.

• Organize meeting schedules, resolve conflicts, manage shared meeting spaces, and supervise onsite operations.

• Administer the Invite-Only process from attendee wish-lists to acquisition, marketing promotion, vetting, approvals, and session flow.

• Ensure that invitations, reminders, and onsite instructions create a smooth experience for participants.

• Implement acquisition strategies aimed at senior CSP decision-makers in global markets.

• Assist sponsors in refining their audience wish-lists and defining session or meeting objectives.

• Address escalations related to targeting, scheduling, approvals, or attendance issues.

• Serve as a trusted advisor to sponsors throughout the delivery process.

• Coordinate daily activities, prioritize workloads, and ensure clarity in task assignments across program delivery.

• Collaborate with Sales, Events, Marketing, and Insights teams.

• Contribute to consistent operational practices and enhance delivery quality across events.

• Provide data for event retrospectives and pinpoint areas for improvement.

• Recommend enhancements to workflows, SOPs, templates, timelines, and communication methods.

• Promote best practices in targeting, outreach, data collection, and attendee engagement.

• Anticipate potential risks and implement proactive solutions.

• Monitor acquisition progress, delegate confirmations, meeting scheduling, attendance approvals, and delivery risks.

• Offer ongoing updates for cross-team alignment and prompt action.

• Generate post-event insights and recommendations.

• Contribute to the overall Sponsor Success reporting.

⛳️ Requirements

• Extensive experience in delivering executive-level engagement programs, event operations, sponsorship delivery, or high-value client engagement.

• Demonstrated ability to manage complex, multi-stakeholder workflows across global events and time zones.

• Effective communicator capable of engaging confidently with high-level CSP executives and senior sponsor representatives.

• Experience in fast-paced, deadline-oriented environments.

• Strong organizational and prioritization skills.

• Excellent problem-solving capabilities and sound judgment when handling escalations or time-sensitive challenges.

• High attention to detail with the ability to maintain accuracy across multiple simultaneous workstreams.

• Familiarity with telecoms, technology, B2B events, or curated meeting programs is advantageous.

• Proficiency in CRM systems, scheduling tools, and project management platforms is a plus.

🏝️ Benefits

• Fully remote work opportunity.

• Full-time position.

• Global, year-round program of digital and in-person events.

• Inclusive workplace dedicated to belonging, respect, support, fairness, and freedom from bias.