Executive Assistant

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee scheduling for call bookings

• Follow up on and resolve issues related to late or failed payments

• Manage the VIP client milestone tracking system

• Notify the coach when clients reach the 12-week milestone

• Initiate the process for shipping complimentary shirts

• Optimize the utilization of the current GoHighLevel (GHL) account

• Integrate clients who joined before GHL into the system

• Develop and maintain automated workflows

• Create notifications for VIP milestones

• Construct business update dashboards to monitor churn and conversion rates

• Assist the coach by managing administrative tasks, allowing them to concentrate on coaching, programming, and content

⛳️ Requirements

• Proficient knowledge of GoHighLevel (GHL), particularly in workflow automation and dashboard creation

• Experience with payment processing platforms; familiarity with Nui is a plus

• Comfortable following up on overdue payments

• Knowledge of client management/meal planning tools; experience with OneFit is a plus

• Excellent organizational abilities and meticulous attention to detail

• Capable of managing recurring tasks and system-based triggers

• Previous experience in an admin or systems role focused on GHL

• Ability to work independently after receiving training on business processes

• Adaptable and able to handle ad-hoc tasks, such as basic graphic design, with minimal learning time

• Previous experience supporting an online coaching or fitness enterprise is advantageous

🏝️ Benefits

• Part-time schedule consisting of 20 hours per week

• Opportunity to transition from part-time to full-time in the future

• Work remotely