Executive Account Manager, Medical Device Manufacturing

This is a fully remote position, open to applicants in California.

📋 Description

• Act as the primary point of contact for all matters related to customer account management.

• Establish and nurture robust, long-term client relationships.

• Negotiate contracts and finalize agreements to optimize profitability.

• Cultivate trusted advisor relationships with key accounts, customer stakeholders, and executive sponsors.

• Ensure timely and effective delivery of solutions in line with customer needs and objectives.

• Communicate the progress of monthly and quarterly initiatives to both internal and external stakeholders.

• Generate new business opportunities with existing clients and identify areas for improvement to achieve sales targets.

• Forecast and monitor key account metrics, including quarterly sales results and annual projections.

• Compile reports on the status of accounts.

• Collaborate with the sales team to pinpoint and expand opportunities within the territory.

• Provide assistance with challenging client requests or escalation of issues as necessary.

• Coordinate with cross-functional internal teams, such as Customer Service and Product Development, to enhance the customer experience.

• Occasional travel may be required.

⛳️ Requirements

• Bachelor’s degree in business administration, Sales, or a relevant field, or equivalent professional experience in a related discipline.

• 5 to 7 years of experience in an Account Manager role.

• Background in Medical Device Manufacturing.

• Demonstrated experience as an Account Manager, Key Account Manager, Sales Account Manager, Junior Account Manager, or a similar position.

• Capacity to communicate, present, and influence key stakeholders at all organizational levels, including executive and C-level personnel.

• Strong proficiency with CRM software (e.g., Salesforce, Zoho CRM, or HubSpot).

• Familiarity with MS Office applications, particularly MS Excel.

• Experience in delivering client-focused solutions that meet customer needs.

• Ability to manage multiple account management projects while ensuring attention to detail.

• Exceptional listening, negotiation, and presentation skills.

• Strong verbal and written communication abilities.

🏝️ Benefits

• Medical Insurance

• Dental Insurance

• Vision Insurance

• Short-Term Disability Insurance

• Long-Term Disability Insurance

• Life Insurance

• Paid Vacation Days

• Paid Holidays

• 401k