Events Program Manager – Freelance

This is a fully remote position, open to applicants in North Carolina.

📋 Description

• Act as the main point of contact for clients regarding production logistics, shipment schedules, and specifications.

• Handle unexpected changes, re-evaluate priorities, communicate consequences, and ensure programs remain on course.

• Engage in planning discussions and convert event requirements into precise warehouse execution.

• Provide updates on shipment statuses and proactively address potential concerns.

• Determine when to resolve issues independently and when to escalate them.

• Foster trust with clients through clear and patient communication, especially under pressure.

• Anticipate on-site needs based on prior field experience.

• Oversee the preparation, packing, and quality assurance of event kits.

• Guide warehouse team members in daily kit assembly utilizing pull lists and packing lists.

• Maintain organizational systems within the warehouse for complex event assets.

• Label and organize kits according to event production nomenclature.

• Address packing challenges in real time.

• Collaborate with ADVOC8’s event production team on planning and execution of programs.

• Develop and sustain documentation for recurring event programs.

• Monitor kit inventory, identify reorder requirements, and manage the asset lifecycle.

• Resolve technology issues and adapt to new platforms as needed.

• Recognize opportunities for process improvements to enhance efficiency and minimize errors.

⛳️ Requirements

• Experience in client management with clients who have unpredictable needs, frequent last-minute changes, or require significant support.

• Maintain composure under pressure, particularly with last-minute alterations, chaotic inputs, and tight timelines.

• Practical warehouse experience with handling equipment and physical assets.

• Proven track record of managing inventory, orders, and asset documentation within a structured system.

• Experience with scenic and fabricated assets throughout intake, installation, and lifecycle stages.

• Strong adherence to procedures and maintaining thorough documentation.

• A mindset focused on process improvement.

• Highly organized and aware of scheduling; escalates issues promptly.

• Background in event production, including brand activations, trade show booths, experiential programs, or related fields.

• 2–5 years of experience in event production, trade show coordination, or experiential marketing.

• Experience in production or fieldwork involving physical display assembly and working on-site under pressure.

• Comfortable operating in a warehouse setting and engaging in hands-on physical tasks.

• Preferred experience with tech, entertainment, or consumer brand clients.

• Familiarity with tension fabric displays, modular exhibits, retractable banners, and activation components.

• Understanding of event logistics, including load-in/load-out, venue shipping, drayage, and advance warehousing.

• Confident in client communication concerning logistics, timelines, and production realities.

• Professional skills in meetings and email communications.

• Proficiency in Google Workspace, particularly with Sheets, Docs, and Drive.

• Ability to quickly learn warehouse management software and shipping platforms.

• Capable of managing multiple concurrent programs.

• Strong work ethic and readiness to engage in hands-on tasks.

• Alignment with and commitment to ADVOC8’s core values.

🏝️ Benefits

• Clear advancement opportunities into project/production management and operations leadership as programs grow.

• Collaborate across functions with the creative agency production team while enhancing logistics expertise.

• Join a small, collaborative team with direct access to leadership.

• Contribute to high-profile programs for YouTube, Google, TikTok, Niantic, and other innovative brands.

• Enjoy a flexible 'work from anywhere' environment.

• Be part of an inclusive team culture that values diversity.

• Commitment to equal employment opportunities and non-discrimination.