Event Programmer – Part-Time

This is a fully remote position, open to applicants in Florida, +3 more states.

📋 Description

• Assist Ticketmaster clients with all aspects of event management.

• Create and update events according to client requests.

• Gather, review, and accurately input data into the Ticketmaster Host system, adhering to best practices and established standards.

• Confirm the accuracy of event data outputs.

• Utilize Host and Host applications, EventPro, EMT, and TM1 suite products.

• Achieve and surpass Event Management service level agreements.

• Detect and resolve event-related discrepancies.

• Collaborate with clients, promoters, and internal departments such as marketing, accounting, customer service, event operations, and client support.

• Organize events and disseminate information regarding those events.

• Build and nurture relationships with assigned clients.

• Execute additional tasks as directed by the Senior Event Specialist, EM Manager, or Regional Director of Event Management.

⛳️ Requirements

• 1-3 years of experience with the Ticketmaster System or in a related field, with familiarity and knowledge of the Ticketmaster system.

• Experience in a Box Office is beneficial.

• General understanding of the entertainment industry.

• Awareness of the interdependencies between TM departments and their impact on external clients is a plus.

• Flexibility to work a variable schedule, including some Saturdays, evenings, and holidays.

• Proficient in computer skills with exceptional data entry capabilities.

• High School diploma or equivalent is required.

• A BA/BS degree is preferred.

• Customer-focused with strong organizational and communication abilities.

• Capable of effectively managing multiple priorities.

• Demonstrates creativity, independence, and problem-solving skills.

• Excellent written and verbal communication skills, along with strong organizational abilities and attention to detail.

🏝️ Benefits

• Comprehensive medical, vision, dental, and mental health benefits for you and your family.

• Access to a health care concierge.

• Flexible Spending Account (FSA) or Health Savings Account (HSA).

• Complimentary concert tickets.

• Generous paid time off policy.

• Paid holidays, sick leave, and personal days.

• 401(k) plan with company match.

• Stock reimbursement program.

• New parent initiatives, including caregiver leave.

• Support for fertility, adoption, foster care, or surrogacy.

• Professional growth and skill development programs through the School of Live.

• Tuition reimbursement opportunities.

• Student loan repayment assistance.

• Volunteer time off.

• Crowdfunding match program.