Event Programmer – Part-Time

This is a fully remote position, open to applicants in Florida, +3 more states.

📋 Description

• Assist Ticketmaster clients with their event management requirements.

• Create events and implement updates as per client requests.

• Gather, assess, and accurately input data into the Ticketmaster Host system.

• Adhere to procedural best practices and set standards, then validate outputs.

• Utilize Host and Host applications, EventPro, EMT, and TM1 suite products.

• Achieve and surpass Event Management service level agreements.

• Detect and rectify event-related discrepancies.

• Collaborate with clients, promoters, and various internal departments, including marketing, accounting, customer service, event operations and support, and client support.

• Generate events and disseminate event information.

• Build and nurture relationships with assigned clients.

• Perform additional tasks as delegated by the Senior Event Specialist, EM Manager, or Regional Director of Event Management.

⛳️ Requirements

• 1-3 years of experience with the Ticketmaster System, or relevant field experience, with some familiarity and knowledge of the Ticketmaster system.

• Box Office experience is advantageous.

• General understanding of the entertainment industry.

• Awareness of how TM departments affect each other and external clients is a plus.

• Willingness to work a flexible schedule, including some Saturdays, evenings, and holidays.

• Proficiency in computer skills with exceptional data entry capabilities.

• High School diploma or equivalent is required.

• A BA/BS degree is preferred.

• Service-oriented mindset, along with strong organizational and communication abilities.

• Capability to effectively manage multiple priorities.

• Creative thinking, autonomy, and problem-solving skills.

• Excellent written and verbal communication skills, good organizational skills, and keen attention to detail.

🏝️ Benefits

• Medical, vision, dental, and mental health coverage for you and your family.

• Health care concierge service.

• Flexible Spending Account (FSA) or Health Savings Account (HSA).

• Complimentary concert tickets.

• Generous paid time off, including paid holidays, sick leave, and personal days.

• 401(k) plan with company matching.

• Stock reimbursement program.

• New parent programs, including caregiver leave.

• Support for fertility, adoption, foster care, or surrogacy.

• Career and skill development programs through the School of Live.

• Tuition reimbursement.

• Student loan repayment assistance.

• Volunteer time off.

• Crowdfunding match.