Event Operations Manager

This is a fully remote position, open to applicants in California, +17 more states.

📋 Description

• Oversee the comprehensive execution of Zearn’s biannual in-person Team Summits.

• Manage logistics for the venue, hotel accommodations, audio-visual needs, materials, transportation, registration, and access-related arrangements.

• Collaborate with the Director of People and the team to ensure successful onsite event execution.

• Work alongside session owners, presenters, vendors, and internal teams to identify needs and address any issues proactively.

• Handle relationships with vendors, including contracts, event budgets, and payment schedules.

• Organize logistics for in-person gatherings of functional teams.

• Facilitate Zearn Updates and other organization-wide virtual meetings.

• Implement culture-enhancing programs and touchpoints throughout the team member lifecycle, encompassing anniversaries, holiday gifts, milestones, and onboarding welcomes.

• Aid in fostering Slack communities and opportunities for remote connections.

• Experiment with Generative AI and communication tools to enhance team member engagement.

• Create and maintain scalable event playbooks, processes, and best practices.

• Collect feedback, analyze insights, and disseminate findings for ongoing improvement.

• Enhance documentation, communication practices, and post-event closure procedures.

• Stay updated on trends related to team member experience, events, and remote-first culture.

• Report directly to the Director of People as an individual contributor.

⛳️ Requirements

• A minimum of 4 years of demonstrated experience in project management for complex company events, preferably within organizations having 150-300 team members.

• A proven history of designing and executing successful virtual events that foster high engagement and cultural connection.

• Familiarity with using Generative AI to enhance workflows, optimize communication touchpoints, or analyze feedback from team members.

• Highly organized with the capability to manage multiple vendors and intricate budgets.

• Strong commitment to Zearn’s mission and a desire to cultivate a culture that empowers everyone to perform at their best.

• Ability to work remotely from CA, CT, FL, IL, LA, MA, MD, NC, NJ, NY, OH, OR, PA, TN, TX, VA, WA, WI, or Washington D.C.

• Willingness to travel for biannual Team Summits and additional event planning and execution as required.

🏝️ Benefits

• Comprehensive medical, dental, and vision insurance plans.

• Short- and long-term disability coverage.

• Life insurance benefits.

• 401K matching program.

• Parental leave policy.

• Generous paid time off (PTO) policy.

• A collegial and passionate work culture.

• The opportunity to make a positive impact on the lives of millions of children.

• Option for remote work in designated states/locations.

• Travel opportunities for biannual Team Summits and additional event-planning support as necessary.