
ETRM Program Analyst II
Posted Sep 17

Posted Sep 17
This is a fully remote position, open to applicants in Hawaii.
• Enhance First Hawaiian Bank’s Enterprise Third-party Risk Management (ETRM) program.
• Develop, implement, support, and improve third-party risk management processes and tools.
• Provide training to business units on established program requirements and compliance.
• Aid in the creation and delivery of timely reports, summaries, and analytics for management.
• A bachelor’s degree in business, information systems, risk management, or an equivalent combination of education and relevant experience is required.
• A minimum of three (3) years of experience in third-party risk management, or a combination of equivalent education and experience is required.
• Preference for experience in a technical field, risk management, banking, third-party risk management, or similar roles.
• Preferred experience in planning, preparing, coordinating, and delivering training for software and/or procedures.
• Familiarity with risk management tools and protocols in financial institutions is preferred.
• Proven experience in assisting business units with program procedures and tools.
• Demonstrated ability to collaborate successfully with peers, colleagues, and management.
• Working knowledge of program policies, standards, procedures, and controls.
• Exhibits strong analytical and problem-solving abilities.
• Capable of working autonomously as well as collaboratively within a team.
• Proven ability to operate under pressure and manage multiple deadlines effectively, ensuring timely and quality results.
• Excellent written and verbal communication skills.
• Handles confidential information with discretion.
• High attention to detail with a strong emphasis on accuracy needed for quality deliverables.
• Highly organized with exceptional time management skills.
• Proficient in system troubleshooting, configuration, and user support, with a focus on delivering high-quality service.
• Must possess a high level of proficiency in Microsoft 365 (Word, Excel, PowerPoint, Teams, etc.).
• Comprehensive benefits package.
• Opportunities for professional development and growth.
• Collaborative and supportive work environment.
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