ERP Consultant – BC

This is a fully remote position, open to applicants in India.

📋 Description

• Plan and execute the implementation of Binary Stream ISV products following industry best practices.

• Collect requirements and conduct fit/gap analysis.

• Track projects that are at risk and escalate any issues that arise.

• Maintain communication with customers, addressing concerns, troubleshooting issues, scheduling, and facilitating meetings.

• Oversee client engagement and manage expectations throughout the project lifecycle.

• Collaborate with the Sales team to identify and promote service opportunities.

• Foster productive relationships with Binary Stream partners.

• Provide guidance and coaching to staff involved in service delivery.

• Participate in sprint reviews, acting as a subject matter expert on new features and fixes.

• Create service offerings, training materials, delivery plans, and Statements of Work.

• Lead product training sessions and tailor them to specific client business scenarios.

• Showcase new features that align with client needs.

• Utilize lessons learned to enhance best practices and disseminate knowledge.

• Offer third-level support during ERP implementations.

• Manage project planning, scheduling, kickoffs, closures, and status updates.

• Supervise change requests and additional business requirements.

• Assist with presales activities, including preparing Time & Material budgets and obtaining necessary approvals.

• Occasionally mentor and coach junior or less experienced staff.

• Travel to customer sites as needed for hands-on service delivery and support.

⛳️ Requirements

• Bachelor's degree in Business Administration or a related field, and/or a financial accreditation such as CPA.

• Experience in full cycle implementation of Microsoft Dynamics 365 BC, NAV, or GP.

• Strong comprehension of ERP applications.

• 2–5 years of consulting experience with Dynamics 365 BC, NAV, or GP and external product implementation.

• Advanced knowledge of financial ERP software, particularly Microsoft Dynamics 365 BC, NAV, or GP.

• Proficient in MS Office products, including Word, Excel, PowerPoint, and Visio.

• Familiarity with SQL scripts, queries, or SSRS reporting is an asset.

• Knowledge of Power BI is beneficial.

• Experience within the Software Development Life Cycle (SDLC) is advantageous.

• Project management/Sure Step experience is a significant asset.

• Familiarity with BSSI products such as Multi-Entity Management is a strong benefit.

🏝️ Benefits

• Company-sponsored health insurance.

• 27 annual leaves.

• 11 festival holidays.

• Flexible work arrangements, including options to work from home or from offices in Canada or Chandigarh.

• Emphasis on work-life balance.

• Supportive environment focused on employee well-being.

• Opportunities for professional growth and collaboration.

• Occasional travel to customer sites.