Epic Systems Analyst – Ambulatory

This is a fully remote position, open to applicants in Alabama, +45 more states.

📋 Description

• Configure, implement, and provide support for Ambulatory Epic applications.

• Conduct business and systems analysis, define requirements, document processes, design systems, and resolve issues.

• Engage with system end-users to identify problems and execute solutions.

• Plan, design/build, test, implement, and offer ongoing support for Epic software.

• Analyze and ascertain system requirements and specifications.

• Perform and document workflow analysis while assessing user experience.

• Maintain and support environments or applications leveraging domain expertise.

• Develop and sustain application implementation documentation and training materials.

• Configure changes in the Epic environment to ensure standardized, comprehensive workflows.

• Troubleshoot issues, conduct routine maintenance, update systems with new functionalities, and introduce new technologies.

• Provide guidance and support to end-users while offering solutions to system-related issues.

• Independently contribute to and oversee small to medium-sized projects.

• Deliver timely updates to stakeholders regarding tasks, projects, and issues.

• Execute problem-solving and root cause analysis for routine to moderately complex challenges.

• Identify solutions and complete necessary documentation.

• Occasionally provide training to others and infrequently travel from the office to various work sites.

⛳️ Requirements

• A minimum of 3 years of systems administration experience with one or more Epic modules.

• An Associate's degree is required, or alternatively, 2 years of relevant work experience may substitute for an Associate's Degree.

• Epic Application Certification must be obtained within 6 months.

• Capability to manage analysis, design, system configuration, and testing tasks at basic to moderate complexity levels.

• Exceptional customer service skills.

• Strong critical thinking abilities.

• Highly effective written and verbal communication and interpersonal skills.

• Excellent organizational skills to manage priorities effectively.

• Familiarity with project management principles.

• Preferred: Experience with Epic Ambulatory.

• Preferred: 3 years of experience in the healthcare sector.

• Preferred: Bachelor's degree in Computer Science, Information Systems, Healthcare, or a related field.

• Must adhere to HIPAA, data security protocols, company policies, applicable laws, and the Code of Business Conduct.

🏝️ Benefits

• Position is remote-based.

• Travel requirement ranges from 0% to 25%.

• Epic Application Certification can be acquired within 6 months.