Enterprise Workday Administrator

This is a fully remote position, open to applicants in North Carolina.

📋 Description

• Oversee the configuration of Workday tenants, including business processes and system settings.

• Direct Workday updates, releases, and enhancements to the system.

• Maintain comprehensive documentation, configuration manuals, and training resources.

• Assess and integrate new features of Workday.

• Act as the technical escalation point for intricate Workday-related issues.

• Provide training and support to Tier 1 and Tier 2 support teams.

• Manage ticket queues and resolve complex system challenges.

• Lead the Workday change control committee involving HR, Finance, and IS stakeholders.

• Facilitate decision-making processes for system modifications and enhancements.

• Communicate updates, obtain necessary approvals, and implement changes that affect the organization.

• Encourage the adoption and dissemination of Workday changes.

• Oversee vendor relationships and third-party support services.

• Collaborate with implementation vendors, HR, Finance, and IS leadership.

• Ensure a successful Workday launch and maintain ongoing operational excellence.

• Plan and oversee system upgrades and go-live events.

• Support over 2,000 users across various business units.

• Manage integrations, reporting, and system security at scale.

⛳️ Requirements

• Bachelor’s degree in Information Systems, Information Technologies, Computer Science, or a related field with equivalent experience.

• Skilled in troubleshooting, tier-3 support, report generation, and system documentation.

• More than 7 years of practical Workday administration experience.

• Knowledgeable in Workday tenant management, business processes, security roles and access control, integrations (EIB, Core Connect, APIs, Workday Studio), reporting, and release management.

• Familiarity with cloud platforms, enterprise integrations, Microsoft Office 365, and data reporting/analytics tools (Prism, calculated fields, dashboards).

• Willing to pursue Workday certifications.

• Legally authorized to work in the United States on a permanent basis.

• No visa sponsorship is available now or in the future.

• Preferred experience in managing third-party system integrations, Workday security, identity and access management systems, and IT security best practices.

• Workday certifications (HCM, Finance, Security) are preferred.

• CompTIA A+ or other IT certifications are preferred.

• Preferred experience in application administration, integrations/interface management, leading committees, and supporting system implementations.

• Understanding of cybersecurity, data privacy, disaster recovery, and compliance.

• Ability to support complex, multi-unit environments.

• Capability to plan and manage system upgrades and go-live events.

• Strong attention to detail.

• Ability to simplify technical concepts for non-technical users.

• Proficient in presenting to internal audiences and cultivating relationships across HR, Finance, and IT.

• Willing to adapt to system updates and process changes.

🏝️ Benefits

• Regular training sessions with vendors and a dedicated training budget.

• Flexible work schedule.

• 401(k) plan with up to 3% employer match after one year of service.

• PTO that increases with tenure.

• Options for PTO donation.

• Paid sick leave.

• Medical, dental, and vision coverage.

• Dental coverage available for domestic partners.

• Pet insurance options.

• Supplemental insurance options.

• Flexible spending and health savings accounts (FSA and HSA).

• 100% company-paid long-term disability insurance.

• 100% company-paid life insurance.

• Discounts at national brands.

• Employee referral program.

• Employee assistance program.

• Access to Tapcheck for receiving 50% of pay before payday.

• Opportunities for internal job mobility nationwide.

• Training provided for Workday certifications.