Enterprise Systems Administrator

This is a fully remote position, open to applicants in Ireland, +5 more countries.

📋 Description

• Take full ownership of CRM, CPQ, marketing automation, sales engagement, and associated go-to-market systems as an integrated entity.

• Convert business inquiries into underlying issues, suggest solutions, clarify trade-offs, and decline unsuitable methods when necessary.

• Eliminate repetitive manual tasks through automation or self-service solutions.

• Develop automations, small tools, and integrations using sustainable methods.

• Sustain a streamlined, reliable data model by phasing out unused fields and outdated workarounds.

• Ensure data quality at points of entry.

• Maintain dependable integrations utilizing native connectors or custom integrations, ensuring API limits, error management, and monitoring are in place.

• Keep sandbox and production environments aligned.

• Collaborate with the internal engineering team as required.

• Leverage AI tools to construct, troubleshoot issues, and expedite routine tasks.

• Offer EMEA-hours support for the go-to-market stack and identify potential enhancements based on support activities.

• Record changes and adhere to change management from sandbox to production.

• Work with the current technology stack: Salesforce, Dealhub CPQ, HubSpot, ZoomInfo, Gong Professional, Gong Engage, Gong Forecasting, Lusha, LinkedIn Sales Navigator, Dripify, and Ringlead.

⛳️ Requirements

• Over 3 years of hands-on experience with Salesforce Sales Cloud, encompassing advanced Flow, data, and security models.

• Familiarity with HubSpot and/or DealHub CPQ.

• Proficient understanding of Apex, SOQL, and REST APIs.

• Capability to write scripts in Python or JavaScript.

• Proven history of replacing manual workflows with automation or self-service, supported by before-and-after case studies.

• Systems thinking and sound judgment regarding the placement of logic and data across interconnected systems.

• Understanding of the lead-to-quote-to-close process and the marketing funnel, including lead lifecycle and attribution.

• Comfortable utilizing AI coding and automation tools on a daily basis.

• Effective communicator with the ability to provide rationale when pushing back on requests.

• Strong interpersonal skills to work effectively with business users and engineers.

• Fluent in English; proficiency in additional languages is advantageous.

• Eligibility to work in the country of residence; DoiT does not offer visa sponsorship.

🏝️ Benefits

• Unlimited Vacation

• Flexible Working Options

• Health Insurance

• Parental Leave

• Employee Stock Option Plan

• Home Office Allowance

• Professional Development Stipend

• Peer Recognition Program

• Remote work flexibility

• Flexible schedule that accommodates work-life balance