Enterprise Systems Administrator

This is a fully remote position, open to applicants in Estonia, +5 more countries.

📋 Description

• Take ownership of the GTM systems as an integrated unit, encompassing CRM, CPQ, marketing automation, and sales engagement tools.

• Analyze business requests to identify core issues, suggest alternatives, clarify trade-offs, and dismiss unsuitable methods when necessary.

• Transform repetitive manual tasks into automated processes or self-service solutions.

• Develop automations, small tools, and integrations using sustainable methods.

• Sustain a streamlined, reliable data model by eliminating unused fields and outdated workarounds while ensuring data quality at the point of entry.

• Ensure the reliability of integrations by utilizing native connectors or custom integrations that adhere to API limitations, incorporate error handling, monitoring, and maintain consistency between sandbox and production environments.

• Collaborate with the internal engineering team as needed.

• Leverage AI tools to construct, troubleshoot issues, and expedite routine tasks.

• Provide support for the GTM stack during EMEA hours and utilize support insights to prioritize necessary fixes.

• Record changes and adhere to change management processes from sandbox to production.

• Engage with the following Sales/Marketing Tech Stack: Salesforce, Dealhub CPQ, Hubspot, ZoomInfo, Gong Professional, Gong Engage, Gong Forecasting, Lusha, LinkedIn Sales Navigator, Dripify, and Ringlead.

⛳️ Requirements

• A minimum of 3 years of hands-on experience with Salesforce Sales Cloud, including advanced Flow, data, and security models.

• Familiarity with HubSpot and/or DealHub CPQ.

• Proficient understanding of Apex, SOQL, and REST APIs.

• Ability to script in Python or JavaScript.

• Proven history of replacing manual processes with automation or self-service, supported by before-and-after examples.

• Systems thinking with sound judgment regarding the placement of logic and data across interconnected systems.

• Knowledge of the lead-to-quote-to-close process and the marketing funnel, including lead lifecycle and attribution.

• Comfortable utilizing AI coding and automation tools on a daily basis.

• Strong communication skills with the ability to respectfully decline requests with justifications.

• Proven ability to collaborate effectively with both business users and engineers.

• Fluent in English; proficiency in additional languages is an advantage.

• Eligibility to work in the country of residence; visa sponsorship is not available.

• Salesforce Platform App Builder or Platform Developer I certification is a plus.

• Experience with Git/SFDX, in-depth knowledge of Gong, ZoomInfo, or HubSpot, familiarity with cloud platforms, and experience in integration platforms or event-driven systems are desirable.

🏝️ Benefits

• Unlimited Vacation

• Flexible Working Options

• Health Insurance

• Parental Leave

• Employee Stock Option Plan

• Home Office Allowance

• Professional Development Stipend

• Peer Recognition Program

• Full-time employee benefits are applicable to eligible full-time employees.