Enterprise Solutions Engineer

This is a fully remote position, open to applicants in Australia.

📋 Description

• Act as a trusted technical consultant for key customer stakeholders, including CTOs, CISOs, IT Executives, Security Engineers, Network Engineers, and Heads of Physical Security.

• Utilize technical expertise to comprehend and navigate customer requirements effectively.

• Collaborate with the sales team to identify and qualify Enterprise customer opportunities while designing impactful technical solutions.

• Lead product demonstrations and deliver presentations customized for both technical and non-technical audiences.

• Serve as Verkada's technical Subject Matter Expert, working in conjunction with Product, Support, Marketing, and Enablement teams.

• Engage directly with customers and partners throughout the sales cycle.

• Address and resolve technical objections.

• Assist customers in designing deployments utilizing Verkada products.

• Provide technical support to territory Enterprise Account Executives.

• Travel frequently, estimated at 40% of the time, which includes domestic and international travel for business operations, customer and partner interactions, and team collaboration.

⛳️ Requirements

• A Bachelor's degree in Information and Computer Technology, Cybersecurity, Networking, IT Security, Computer Engineering, or a related field from an accredited institution.

• A strong understanding of TCP/IP, TLS, DNS, DHCP, NAT, VLANs, and L2 devices is essential.

• Exceptional written and verbal communication skills, along with effective presentation capabilities.

• Strong account management skills, attention to detail, and follow-through.

• An entrepreneurial mindset with a positive attitude and a keen desire to learn.

• Preferred experience with IT infrastructure, Linux operating systems, APIs, Python, and other programming languages.

• Industry certifications are advantageous: Network +, Security+, CCNA, AWS Solutions Architect, etc.

• Candidates must be based in Melbourne.

• Willingness and ability to travel is required.

• Must possess independent authorization to work in Australia; the employer cannot sponsor or assume sponsorship for an employment visa.

🏝️ Benefits

• Healthcare programs that can be customized to suit individual health and financial well-being needs - Premiums are 66% covered.

• Coverage for medical, optical, dental, and hospital services.

• Paid parental leave policy and fertility benefits.

• Life and disability insurance coverage.

• Paid time off for relaxation and renewal, including holidays, extended firmwide holidays, accrued vacation days, and personal sick leave.

• Professional development stipend available.

• Wellness and fitness benefits offered.

• Daily healthy meals provided.

• Commuter benefits included.