Enterprise Real Estate Account / Relationship Director

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee ongoing enterprise real estate client relationships across various markets or services.

• Establish scope, priorities, responsibilities, and reporting mechanisms with clients.

• Coordinate local transaction teams and specialized service lines.

• Evaluate service outcomes and initiate corrective actions as needed.

• Identify service issues and manage escalation and commercial concerns.

• Create recommendations for renewals and expansions.

• Collaborate with business development colleagues on new scope initiatives.

• Lead and mentor an account team.

• Strategize account planning, monitor progress, track corrective measures, and handle escalations.

• Affect client satisfaction, retention, renewal, expansion, and local transaction outcomes.

• Engage in registration, assessment, curator reviews, and potential Guild membership.

• Craft a Career Thesis for members who are accepted.

⛳️ Requirements

• Proven experience in enterprise account, client relationship, or portfolio leadership, or demonstrated potential for such responsibility.

• Ability or assessed potential to manage an ongoing client relationship in a suitable commercial real estate environment.

• Documented experience and evidence related to account scope, priorities, reporting, service issues, corrective actions, renewal or expansion, accountability, and authority.

• A current résumé is required for registration.

• Respond to three brief written questions, using a relevant example or proposed strategy.

• Confidential client information should not be included.

• Background in commercial brokerage, corporate real estate, transaction management, outsourced services, or consulting is preferred.

• Licenses and professional designations will be noted and considered; licensing requirements differ by jurisdiction.

• Senior titles are not mandatory and do not solely serve as evidence of contribution.

• There is no fixed minimum length of experience required.

🏝️ Benefits

• Access to the Rutherford Talent Guild™ career network for executives and senior professionals seeking permanent roles.

• Selective introductions to organizations for specific positions when there is a suitable fit and under relevant arrangements.

• Development of a Career Thesis for accepted members.

• Assessment and curator review of potential, leadership style, experience, achievements, and goals.

• Access to exclusive talent pipelines and retained searches by Rutherford & Company.

• Option to include a LinkedIn profile during registration.

• No minimum transaction value, fee level, market, number of sites, or services is required for registration.

• There is no fixed minimum experience requirement for this Evergreen profile.