Enterprise Architect – Health Customer

This is a fully remote position, open to applicants in Slovakia.

📋 Description

• Design and enhance IT architecture at the enterprise level.

• Assess and analyze both customer and technical requirements.

• Develop implementation strategies and take responsibility for their execution.

• Manage end-to-end accountability for the technical viability, coherence, and documentation of network solutions.

• Create, sustain, and progressively enhance network landscapes that encompass data centers, workplace settings, cloud services, applications, external partners, and network or security providers.

• Document network architectures, system interrelations, connectivity routes, data flows, routing dependencies, and security boundaries.

• Design network solutions in collaboration with T-Systems units, customer teams, and external providers.

• Convert requirements into production-ready technical specifications, which include IP addressing, routing and switching, firewall rules, VPN connectivity, load-balancer configurations, DNS, and other network parameters.

• Generate and update architecture and technical documentation utilizing Microsoft Visio, DrawIO, Jira, and Confluence.

• Plan and design external connections and integrations involving data centers, cloud platforms, workplace services, service providers, and external partners.

• Assist in network migration processes, including both current-state and target-state designs.

• Evaluate technical dependencies and risks related to migrations, integrations, and infrastructure modifications.

• Offer technical leadership and coordination during the implementation of network solutions.

• Prepare implementation-ready change packages, ensuring that alterations are documented, approved, tested, and handed over to operational tools.

• Define use cases for standardization and automation based on recurring network needs.

• Incorporate new customer, security, and operational requirements into the network architecture.

• Provide cross-cluster incident support for connectivity, routing, switching, firewall, VPN, DNS, load-balancing, and other network challenges, guaranteeing a maximum 30-minute response time.

• Analyze incidents using network landscapes, monitoring data, routing tables, firewall settings, logs, and other technical information.

• Execute or coordinate connectivity tests, routing analyses, monitoring checks, and structured troubleshooting.

• Collaborate with internal teams, external providers, and manufacturers during complex incident resolution.

• Contribute to root-cause analyses and offer technical insights for Incident and Problem Management.

• Engage in customer consultations, project discussions, change meetings, and technical governance forums.

• Aid in the continuous improvement of network designs, operational workflows, documentation standards, and troubleshooting methodologies.

⛳️ Requirements

• A completed degree in Computer Science, Business Information Systems, Engineering, or a comparable qualification with relevant professional experience.

• Several years of experience in enterprise network architecture, network engineering, network operations, or solution design.

• Strong background in planning network concepts and crafting detailed network designs.

• Advanced knowledge of TCP/IP and associated network protocols, routing and switching, IP addressing and subnetting, DNS, firewalls and network security, VPNs, load balancing, and connectivity troubleshooting.

• Experience in data-center networking, cloud connectivity, SD-WAN, and SASE technologies.

• Solid understanding of enterprise and network architectures along with complex multi-provider environments.

• Proven experience in translating customer needs into technical designs and production-ready implementation instructions.

• Familiarity with network migration planning and execution.

• Capability to interpret monitoring data, routing tables, firewall configurations, and network logs.

• Experience in preparing network designs, implementation plans, and change requests.

• Practical experience with Microsoft Visio, DrawIO, Jira, and Confluence.

• Understanding of ITIL-based Incident, Problem, Change, and Configuration Management.

• Proficiency with enterprise ITSM platforms and structured ticket-based processes.

• Strong analytical skills and structured troubleshooting abilities.

• Ability to provide technical leadership across multiple teams without necessarily having direct disciplinary authority.

• Excellent customer-facing communication and presentation skills.

• Capacity to manage conflicting priorities and coordinate stakeholders during technically complex or time-sensitive situations.

• Self-organized, outcome-oriented, and collaborative working approach.

• Basic knowledge of software development, scripting, or network automation.

• Relevant certifications are advantageous, particularly Cisco Professional or equivalent network certification, Certified Information Systems Security Professional, ITIL Foundation, and certifications in SD-WAN, SASE, cloud networking, or network security.

• Proficiency in German at B1+ level.

• Proficiency in English at C1+ level.

🏝️ Benefits

• Over 25 diverse benefits encompassing financial perks, learning and development opportunities, health and fitness, family support, work-life balance, and other advantages.

• Variable compensation and additional financial incentives beyond base salary.

• A portfolio supporting work-life balance.

• Opportunities for remote work within Slovakia.