IT Administrator

This is a fully remote position, open to applicants in United States.

📋 Description

• Install, configure, deploy, troubleshoot, and repair physical server hardware.

• Assist in server upgrade initiatives.

• Install and configure Windows and Linux operating systems.

• Create, configure, import, export, and manage virtual machines utilizing VMware, Hyper-V, and KVM.

• Install, maintain, and repair tape backup devices along with related hardware.

• Address customer requests and incidents via the organization's ticketing system.

• Maintain consistent communication with customers regarding support requests and project updates.

• Travel for system deployments, upgrades, maintenance, and urgent hardware replacements.

• Participate in on-call or after-hours support rotations when necessary.

• Execute other job-related responsibilities as needed.

• Ensure compliance with Equal Employment Opportunity laws, HIPAA, ERISA, and other relevant regulations.

⛳️ Requirements

• Associate degree in Information Technology, Computer Information Systems, or a related discipline; equivalent experience may be accepted.

• Experience in supporting Windows Server and Linux operating systems.

• Strong troubleshooting abilities and customer service orientation.

• Capacity to lift and install server equipment and components.

• Willingness to travel occasionally for onsite support tasks.

• Familiarity with VMware, Hyper-V, and/or KVM virtualization environments.

• Experience in installing and troubleshooting server hardware.

• Background in data center or enterprise server environments.

• Experience with backup devices and storage systems.

• Familiarity with utilizing an IT service management (ITSM) or ticketing system.

• Ability to lift and carry equipment weighing up to 50 pounds.

• Proficiency in racking, cabling, and servicing server hardware.

• Capability to work within data center and customer environments.

• Willingness to travel periodically for support, upgrades, and emergency service activities.

🏝️ Benefits

• Comprehensive health and wellness benefits.

• Opportunities for professional development and training.

• Flexible working hours and remote work options.

• Competitive salary and performance-based incentives.

• Supportive and dynamic work environment.