Health IT Specialist, Product Solutions

This is a fully remote position, open to applicants in United States.

📋 Description

• Recognize areas for enhancement within Electronic Health Record systems concerning patient care, access, treatment processes, patient identification, and user experience.

• Offer support and training to physicians, clinicians, pharmacists, healthcare professionals, affiliates, and partners regarding EHR functionality, patient care gaps, and workflow optimization.

• Assist key Integrated Delivery Networks (IDNs) and health systems in pinpointing potential gaps or obstacles within EHR systems.

• Analyze problems and propose potential solutions to address EHR gaps.

• Work collaboratively with end users, licensed clinicians, IT and informatics teams, EHR Managers, and analysts to identify gaps in patient safety.

• Coordinate resources to create comprehensive plans tailored to priority institutions.

• Conduct needs assessments with institutional clients.

• Design and execute tailored, customer-specific plans.

• Serve as a Health IT Specialist subject matter expert for both internal and external stakeholders.

• Identify and communicate Health IT insights to Marketing, Access, and Sales teams.

• Support customers in optimizing EHR systems across inpatient, outpatient, and emergency department environments.

⛳️ Requirements

• A Bachelor's degree from an accredited college or university is required.

• At least 5 years of experience in design, build, and/or testing expertise with EHR software.

• Familiarity with Epic Beacon, Oracle Health, iKnowMed, and OncoEMR technology is preferred.

• Experience within a Health System informatics group or at a leadership level in a similar role within a pharmaceutical company is desired.

• Clinical IT experience, including Pharmacy IT or Clinical Informatics, is preferred.

• Comprehensive understanding of healthcare, Clinical Informatics, interoperability, software build (including PACS), and/or optimization techniques.

• Proven ability to identify issues, prioritize tasks, and resolve problems effectively.

• Capability to spot potential gaps or barriers within EHR systems at priority IDNs and health systems.

• Willingness and ability to operate within a matrix environment.

• Exceptional presentation skills.

• Strong oral and written communication abilities.

• Willingness to consistently travel overnight.

• Candidates must be legally authorized to work in the country of employment without employer sponsorship.

🏝️ Benefits

• Discretionary annual bonus.

• Health insurance.

• Retirement savings benefits.

• Life insurance.

• Disability benefits.

• Parental leave.

• Paid time off for sick leave and vacation.