Health IT Specialist – Product Solutions

This is a fully remote position, open to applicants in United States.

📋 Description

• Identify areas for enhancement within Electronic Health Record (EHR) systems pertaining to patient care, accessibility, treatment procedures, patient identification, and user experience.

• Provide education and support regarding EHR functionalities, gaps in patient care, workflows, and enhancements in clinical information systems.

• Assist priority Integrated Delivery Networks (IDNs) and healthcare systems in pinpointing EHR deficiencies and obstacles.

• Troubleshoot and propose potential solutions to resolve EHR gaps.

• Collaborate with end users, licensed healthcare professionals, IT and informatics teams, EHR managers, and analysts to pinpoint patient safety issues.

• Coordinate resources and formulate comprehensive plans tailored to priority institutions.

• Conduct needs assessments with institutional clients.

• Create and execute customer-specific strategies.

• Act as a subject matter expert in Health IT for both internal and external stakeholders.

• Identify and communicate Health IT insights to Marketing, Access, and Sales teams.

• Assist clients in optimizing EHR systems across inpatient, outpatient, and emergency departments.

⛳️ Requirements

• Bachelor's degree from an accredited college or university is required.

• A minimum of 5 years of experience in design, build, and/or testing related to EHR software.

• Familiarity with Epic Beacon, Oracle Health, iKnowMed, and OncoEMR technologies is preferred.

• Experience working within a Health System informatics group or team at a leadership level, or a similar role in a pharmaceutical company is required.

• Clinical IT experience, Pharmacy IT, or Clinical Informatics is preferred.

• Comprehensive knowledge of healthcare and Clinical Informatics, interoperability, software build including PACS, and/or optimization strategies.

• Capability to identify issues, prioritize tasks, and solve problems to resolution.

• Ability to recognize potential gaps or barriers within EHR systems.

• Willingness and ability to work in a matrixed environment.

• Excellent presentation abilities.

• Strong verbal and written communication skills.

• Ability to travel overnight consistently.

• Pharm. D or Master’s degree is preferred.

• Candidates must have legal authorization to work in the country of employment without employer sponsorship.

🏝️ Benefits

• Discretionary annual bonus.

• Health insurance.

• Retirement savings benefits.

• Life insurance.

• Disability benefits.

• Parental leave.

• Paid time off for sick leave and vacation.