Enterprise Account Manager – Retail, Manufacturing

This is a fully remote position, open to applicants in New Jersey, +1 more state.

📋 Description

• Drive strategic growth across retail, insurance, manufacturing, and hospitality customer accounts in the Northeast region.

• Act as a trusted advisor to executive stakeholders.

• Create long-term account strategies and detailed account business plans.

• Lead cross-functional and extended account teams to enhance HPE’s networking, hybrid cloud, AI, compute, storage, and services presence.

• Align customer KPIs, business priorities, and initiatives with HPE IT solutions.

• Persuade customer executives by demonstrating the value and significance of HPE solutions.

• Construct frameworks to deliver customer business value.

• Implement strategies to drive portfolio growth and enhance profitability.

• Formulate and present technology options that increase HPE’s presence and account margins.

• Utilize HPE programs, tools, executive sponsors, deal support, and supply chain initiatives.

• Identify customer opportunities and convert business challenges into IT solutions.

• Build and oversee the account pipeline; initiate early engagements and drive deals to completion.

• Cultivate executive relationships and develop customer engagement models.

• Establish partner relationships and manage the account partner network.

• Collaborate with customer CTOs/CIOs to showcase relevant IT trends and HPE portfolio capabilities.

• Oversee account team governance and provide ongoing feedback to team members and management.

• Work with customer-facing HPE organizations to enhance customer experience and loyalty.

• Manage both strategic and tactical aspects of account plans and align them with stakeholders.

• Qualify and close complex, cross-business-unit deals.

• Coordinate regional pursuit resources and take part in pricing and resource investment decisions.

⛳️ Requirements

• A university or bachelor’s degree is preferred, or equivalent experience.

• Engineering or technology education, along with an advanced degree or MBA, is desired.

• Over 6 years of experience in enterprise technology sales or strategic account management.

• IT industry experience is preferred.

• Experience working within an IT department and/or with customers is advantageous.

• Background in various sales roles is a plus.

• Experience in supporting retail, insurance, manufacturing, or hospitality customers is highly desired.

• Strong capabilities in enterprise technology sales and strategic account management.

• Familiarity with IT industry developments and technology trends.

• Knowledge of HPE products, solutions, and services.

• Ability to lead dispersed and indirect teams within a complex matrix organization.

• Strong influencing and negotiation skills.

• Understanding of business concepts, financial reports, and economic impacts.

• Insight into the customer industry landscape, enterprise architecture, and partner ecosystem.

• Consulting skills to assist customers in achieving business outcomes.

• Preferred candidates should reside in Maryland.

• Travel is expected to be approximately 25–40%.

🏝️ Benefits

• Comprehensive benefits that support physical, financial, and emotional well-being.

• Personal and professional development programs.

• Flexible work arrangements to balance work and personal needs.

• Remote/teleworker arrangement available.

• Accessibility accommodations provided during the application or interview process.