Enterprise Account Manager – Retail, Manufacturing

This is a fully remote position, open to applicants in New Jersey, +2 more states.

📋 Description

• Drive strategic expansion across a diverse portfolio of retail, insurance, manufacturing, and hospitality clients within the Northeast region.

• Act as a trusted advisor to senior stakeholders.

• Formulate long-term account strategies and detailed business plans for accounts.

• Lead cross-functional and extended account teams to enhance HPE’s presence in networking, hybrid cloud, AI, compute, storage, and services.

• Align customer KPIs, business objectives, and initiatives with HPE IT solutions.

• Persuade customer executives by articulating the value and significance of HPE solutions.

• Construct frameworks that illustrate customer business value.

• Implement strategies to boost portfolio growth and profitability.

• Create and deliver technology recommendations that increase HPE's presence and margins.

• Utilize HPE programs, tools, deal support, executive sponsors, and supply chain initiatives.

• Identify client opportunities and convert business challenges into IT solutions.

• Develop and manage the account pipeline, leading opportunities to successful closure.

• Cultivate executive relationships and customer engagement frameworks.

• Establish partner relationships and oversee the account partner network.

• Engage with customer CTOs/CIOs to present relevant IT trends and HPE offerings.

• Oversee account governance, provide team feedback, and coordinate customer-facing HPE organizations.

• Enhance customer experience, satisfaction, and loyalty.

• Organize regional pursuit resources and participate in pricing and resource investment decisions.

• Qualify and close large, moderately to highly complex, cross-business-unit deals.

⛳️ Requirements

• Preferred university or bachelor’s degree, or equivalent experience.

• Desired engineering or technology education, advanced degree, or MBA.

• Over 6 years of experience in enterprise technology sales or strategic account management.

• Preferred experience in the IT industry.

• Experience working within an IT department and/or collaborating with customers is advantageous.

• Experience in various sales roles is a plus.

• Highly desired experience supporting retail, insurance, manufacturing, or hospitality clients.

• Knowledge of IT industry trends and technological advancements.

• Comprehensive understanding of HPE products, solutions, and service offerings.

• Capability to lead dispersed and indirect team members through intricate sales processes.

• Strong skills in building professional relationships and collaboration.

• Excellent influencing and negotiation abilities.

• Business acumen, including the comprehension of financial reports and business results.

• Knowledge of the customer industry landscape, enterprise architecture, and partner/influencer ecosystem.

• Consulting skills to assist customers in achieving business outcomes using HPE’s portfolio.

• Preferred candidates will be based in Maryland.

• Willingness to travel approximately 25–40% of the time.

🏝️ Benefits

• Comprehensive benefits that support physical, financial, and emotional wellbeing.

• Opportunities for personal and professional development.

• Career advancement possibilities.

• Flexible work arrangements to accommodate personal and professional needs.

• Reasonable accommodations during the application or interview process for applicants with disabilities.