Enterprise Account Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Manage a portfolio of enterprise clients throughout North America, acting as the primary commercial liaison.

• Oversee the complete renewal process, ensuring renewals are timely, predictable, and successful.

• Establish trusted relationships with executives and gain insights into each client's business objectives and security initiatives.

• Spot upsell and cross-sell opportunities in collaboration with Customer Success and Sales Engineering teams.

• Formulate account strategies that foster customer retention, growth, and long-term success.

• Lead commercial negotiations, pricing discussions, and contract renewal processes.

• Work collaboratively across departments to guarantee a seamless customer experience throughout their lifecycle.

• Maintain precise forecasts and account activities in Salesforce while consistently meeting renewal and expansion targets.

⛳️ Requirements

• Minimum of 4 years in Enterprise Account Management or Enterprise Sales within a B2B SaaS environment.

• Demonstrated success in managing enterprise clients and regularly meeting renewal and expansion goals.

• Experience in leading commercial discussions with executive-level stakeholders.

• Strong knowledge of enterprise SaaS subscription models, renewals, and strategies for account growth.

• Exceptional skills in relationship-building, negotiation, and communication.

• Experience collaborating cross-functionally with teams in Customer Success, Product, Marketing, and Sales.

• A background in cybersecurity or infrastructure software is a significant advantage.

• Self-motivated, highly organized, and adept at thriving in a fast-paced startup setting.

🏝️ Benefits

• Manage strategic enterprise accounts in one of our most rapidly growing regions.

• Collaborate with a world-class cybersecurity team developing cutting-edge AI security technology.

• Directly influence customer retention, revenue growth, and overall company success.

• Become part of a collaborative, ambitious, and rapidly expanding global organization.