Enterprise Account Manager

This is a fully remote position, open to applicants in Canada.

📋 Description

• Manage CoVet's relationships with veterinary buying groups, co-ops, and practice management networks.

• Oversee signed buying and management groups from the moment of signing through to their adoption and renewal.

• Develop and implement a strategic plan for each group, setting clear targets for member adoption.

• Act as the primary contact for group leadership through consistent communication, reporting, and quarterly business reviews (QBRs).

• Collaborate with Enterprise, Sales Managers, Account Executives (AEs), and Veterinary Client Representatives (VCRs) regarding group coverage and member sales tracking in HubSpot.

• Organize member campaigns alongside the Marketing team, which may include webinars, launches, and outreach initiatives.

• Track adoption metrics by group and take action when results plateau.

• Engage in group events to promote further adoption.

• Provide monthly reports to both the groups and CoVet leadership.

• Manage rebates and revenue sharing in coordination with the Finance department.

• Identify opportunities for expansion and new group formation.

• Assist Business Development with new group sales, pitch support, terms, and launch strategies.

• Develop a repeatable playbook for onboarding new groups.

• Map out buying group opportunities across various regions.

⛳️ Requirements

• A minimum of three years of experience in account management, partnerships, channel sales, or customer success, preferably involving groups, distributors, or networks, or related experience.

• Proven experience in managing multiple senior relationships simultaneously while holding partners accountable to a shared plan.

• Proficiency with numbers, including adoption tracking, simple report creation, and rebate reconciliation.

• Strong and confident communication skills when interacting with group leaders, veterinarians, and internal teams.

• Excellent organizational skills and the ability to follow through on tasks across multiple groups and regions.

• Capability to work collaboratively across multiple functions, including Enterprise, Sales, Business Development, Marketing, and Finance.

• Willingness to accommodate varied North American and European working hours.

• Prior experience in the veterinary field, particularly with buying groups or independent practices, is preferred.

• Familiarity with HubSpot or a similar customer relationship management (CRM) tool is preferred.

• Proficiency in French, German, or Dutch is a plus but not mandatory.

🏝️ Benefits

• Competitive compensation.

• A remote-first work culture that prioritizes autonomy and results.

• An inclusive and supportive team culture dedicated to equity and opportunity.

• Accommodations available at any stage of the recruitment process.

• An equal opportunity workplace.