Engineering Manager – Performance & Reliability

This is a fully remote position, open to applicants in Portugal.

📋 Description

• Lead and guide a team of exceptionally skilled engineers.

• Take ownership of the reliability roadmap, which involves identifying, prioritizing, and executing work related to technical debt.

• Drive automation initiatives to minimize operational friction.

• Advocate for performance profiling, capacity planning, and optimization of latency.

• Proactively address any system bottlenecks.

• Develop and enhance incident response processes, postmortem practices, and on-call rotations.

• Utilize SLOs and SLIs to measure and enhance system health.

• Collaborate with Product, Engineering, Security, and Customer Success teams on best engineering practices.

• Balance the pace of delivery with sustainability considerations.

• Evaluate team capacity to ensure the consistent delivery of platform commitments.

• Leverage the strengths and seniority of team members effectively.

• Build capabilities, tooling, and operational standards for dependable software delivery.

⛳️ Requirements

• Proven experience as an Engineering Manager.

• Practical experience in building and operating distributed systems at scale.

• Expertise in diagnosing cascading failures, optimizing P99 latencies, and designing for fault tolerance and graceful degradation.

• Significant experience in managing software engineering teams within highly scalable, reliable, and operationally excellent environments.

• Experience in driving hiring processes that align with execution needs and future roadmap objectives.

• In-depth understanding of AWS, GCP, or Azure platforms.

• Familiarity with Kubernetes, container ecosystems, and Infrastructure-as-Code methodologies.

• Strong foundation in performance-sensitive systems with strict SLAs and high availability demands.

• Demonstrated ability to nurture talent through candid, continuous feedback aligned with career frameworks.

• Capacity to remain technically engaged and accountable for decisions related to architecture, security, and reliability.

• Willingness to operate within a “you build it, you run it” culture.

🏝️ Benefits

• Training, connections, and dedicated one-on-one time with your manager during the initial 30 days.

• Opportunities for virtual or onsite colleague shadowing based on work location.

• Access to comprehensive company and team information throughout the onboarding process.

• Continuous learning opportunities available.

• An open and collaborative work environment.

• Commitment to equal opportunity employment.