Engineering Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee multiple teams within the Boarding & Maintenance department.

• Take responsibility for team performance, personnel management, standards adherence, and operational health.

• Manage hiring processes, provide feedback, and oversee performance evaluations.

• Uphold technical excellence in design reviews, incident management, and roadmap discussions.

• Set standards for AI-native engineering practices.

• Collaborate with Product and Design partners to ensure reliable and sustainable delivery.

• Measure and enhance team outcomes, delivery indicators, quality metrics, and activity statistics.

• Sustain SLO coverage, enhance deployment frequency and lead time, while ensuring manageable on-call duties.

• Coordinate high-pressure incident management, including effective communication and decision-making.

• Identify and mitigate single points of failure through practices like shadowing, rotation, and documented knowledge sharing.

• Foster the development of engineers into more advanced roles.

• Explicitly manage tradeoffs between technical debt and platform initiatives.

• Create self-healing boarding processes, automate portfolio transitions, bank account change automation, processor file constructions, case workflows, unified progressive boarding, and legacy system migrations.

⛳️ Requirements

• Proven experience in managing engineers on a full-time basis, encompassing hiring, performance accountability, and delivery oversight.

• Adequate technical expertise to maintain high standards in design reviews, incident responses, and roadmap discussions.

• Generally, around 7+ years of experience, including leadership of teams.

• Strong technical foundation in Node.js/TypeScript systems, focusing on messaging, latency, and reliability.

• Familiarity with observability tools such as Datadog.

• Experience in conducting hiring processes for backend engineers while upholding a high technical standard.

• Proven ability to collaborate effectively with senior technical leaders (Staff+ engineers).

• Preferably experienced in FinTech, payments, banking, or other transaction-intensive systems.

• Knowledge of PCI DSS or other regulations related to sensitive financial data is preferred.

• Prior individual contributor experience as a Senior or Staff Node.js engineer is a plus.

🏝️ Benefits

• Bonus programs.

• 401(k) match.

• Employee Stock Purchase Program (ESPP).

• HSA and FSA options.

• Financial wellness resources and employee discount programs.

• Medical, dental, and vision coverage.

• Mental health support for employees and their dependents through Lyra Health.

• Family planning and women’s health benefits provided by Carrot.

• Gym membership reimbursement and virtual wellness programs (including yoga).

• Starting with 3 weeks of PTO, transitioning to unlimited PTO after the first year.

• Education expense reimbursement.

• Leadership development programs.

• Support for obtaining Certified Payments Professional (CPP) certification.