Engineering Lead, PayIn

This is a fully remote position, open to applicants in United States.

📋 Description

• Lead the PayIn engineering team tasked with payment acceptance and post-payment operations.

• Recruit, develop, and retain engineers who take ownership of systems from start to finish.

• Set clear expectations, provide constructive feedback, and nurture a distributed team.

• Collaborate with PayIn Product to transform the roadmap into reliable commitments.

• Prioritize tasks, sequence deliveries, and clarify tradeoffs.

• Scale payment APIs, recurring billing, invoices, payment links, hosted pages, virtual terminal, embedded checkout, and digital wallets.

• Ensure that batching, funding, transfers, same-day ACH, and reconciliation operate reliably and punctually.

• Maintain reliable integrations for card processing, ACH, and check-processing, as well as production-like sandboxes.

• Foster a culture of swift, safe, and low-risk releases for money-moving systems.

• Define SLOs for payment success, latency, and funding timeliness.

• Develop observability, architecture documentation, runbooks, and robust on-call practices.

• Collaborate with AI and Risk Engineering on real-time risk scoring, anomaly detection, dispute handling, and exception-management workflows.

• Lead a team leveraging AI to enhance speed and quality.

⛳️ Requirements

• Over 10 years of experience in building and operating production backend systems, including at least 3 years in leadership roles for engineering teams responsible for business-critical services.

• Payments experience is mandatory, covering payment acceptance, gateways, acquiring, or funding for card, ACH, or both, including post-authorization payment management.

• Proven experience in scaling critical teams and systems amidst significant growth in volume, partners, and complexity.

• Demonstrated ability to set expectations, build accountability, and make decisions regarding hiring, performance, and team structure.

• Experience in establishing metrics, SLOs, incident practices, and operational rhythms.

• Capacity to make technical decisions that balance speed, scale, and technical debt.

• Extensive hands-on backend engineering experience in a modern programming language.

• Knowledge of distributed systems, relational databases, background processing, and cloud services.

• Experience in designing and evolving RESTful and event-driven APIs, including aspects like versioning, backward compatibility, idempotency, and webhooks.

• Strong communication skills with the ability to influence partners, product managers, and sales teams.

• Legal authorization to work in the United States.

• Nice-to-have: experience with card processor/acquirer integrations, card-present systems, check processing, ACH/NACHA, surcharging, PCI DSS, tokenization, distributed-team leadership, or vertical SaaS/embedded payments.

🏝️ Benefits

• Stock options with the potential for increased equity as the company grows.

• Flexible PTO and paid parental leave.

• Medical, dental, and vision insurance.

• 401K, HSA, and pre-tax savings programs.

• Competitive salary.