Engagement Manager – Technology

This is a fully remote position, open to applicants in United States.

📋 Description

• Develop and oversee engagement work plans that align client objectives, hypotheses, milestones, architecture, data considerations, implementation dependencies, and measurable outcomes.

• Lead problem-solving efforts and mentor teams to refine hypotheses, challenge assumptions, and create recommendations based on payer operations and technological realities.

• Convert strategies into actionable roadmaps, governance models, requirements, vendor selections, target operating models, implementation plans, and methods for tracking value.

• Coordinate resources across business, architecture, data, integration, platform, vendor, and implementation during the design, mobilization, execution, testing, and transition phases.

• Supervise analytics and quality of deliverables, resolve data and modeling issues, and validate outputs enabled by technology.

• Direct the development of both current and target-state business and technology architectures, capability maps, solution blueprints, integration patterns, and modernization roadmaps.

• Transform target-state architecture into detailed requirements, platform options, interfaces, data necessities, cloud considerations, dependencies, and implementation workstreams.

• Assist clients in assessing and operationalizing cloud, AI, automation, and modern integration capabilities.

• Employ analytics, automation, digital tools, and responsible AI to enhance delivery efficiency, scalability, and quality.

• Manage scope, budget, staffing, margin, milestones, risks, dependencies, and the overall quality of engagement.

• Cultivate relationships with senior and executive stakeholders, facilitate alignment, and proactively resolve delivery challenges.

• Mentor team members, provide constructive feedback, support proposals and thought leadership, and reinforce repeatable Technology offerings.

⛳️ Requirements

• 6+ years of experience in healthcare consulting.

• Significant experience in technology strategy and delivery, linking payer business needs with technology solutions.

• Proven track record of leading technology transformations through design, mobilization, execution, testing, transition, and value realization.

• Strong understanding of payer operations, technology ecosystems, data flows, and the role of technology in cost management, agility, growth, and user experience.

• Familiarity with cloud modernization and enterprise AI, including generative and agentic AI, responsible AI, and workflow transformation enabled by AI.

• Experience with payer platforms or related solutions such as Facets, QNXT, HealthEdge Solutions, Lyric, Cotiviti, Availity, Salesforce, or similar technologies.

• Proven ability to manage scope, budget, staffing, margin, dependencies, stakeholders, and the quality of delivery.

• Exceptional quantitative and qualitative analytical skills, along with expertise in executive storytelling, facilitation, and coaching.

• Bachelor’s degree is required.

• Proficiency in Excel, PowerPoint, and responsible digital/AI fluency.

• Willingness to travel as client needs arise.

🏝️ Benefits

• Eligibility for an annual discretionary bonus.

• Medical insurance coverage.

• Dental insurance coverage.

• Vision insurance coverage.

• Health Savings Account (HSA).

• Flexible Spending Account (FSA).

• Disability insurance coverage.

• Life insurance coverage.

• 401(k) matching program.

• Paid time off.

• Wellness stipend.

• Additional voluntary benefits available.

• Remote work options.

• Flexibility to travel as necessary.