Engagement Manager – Technology

This is a fully remote position, open to applicants in United States.

📋 Description

• Create and oversee engagement work plans that align client goals, hypotheses, milestones, architectural frameworks, data considerations, implementation dependencies, and quantifiable outcomes.

• Facilitate problem-solving sessions and guide teams in refining their hypotheses, questioning assumptions, and formulating recommendations based on payer operations and technological realities.

• Convert strategies into actionable roadmaps, governance frameworks, requirements documentation, vendor selections, target operating models, implementation strategies, and methods for tracking value.

• Manage business, architectural, data, integration, platform, vendor, and implementation resources through the phases of design, mobilization, execution, testing, and transition.

• Supervise analytics and the quality of deliverables, address data and modeling challenges, and confirm the accuracy of technology-enabled outputs.

• Spearhead the development of current and future state business and technology architectures, capability maps, solution blueprints, integration patterns, and modernization strategies.

• Translate the target-state architecture into specific requirements, platform selections, interface specifications, data requirements, cloud considerations, dependencies, and implementation workflows.

• Assist clients in evaluating and operationalizing capabilities related to cloud, AI, automation, and modern integration.

• Leverage analytics, automation, digital tools, and responsible AI to enhance delivery efficiency, scalability, and overall quality.

• Oversee scope, budget, staffing, margins, milestones, risks, dependencies, and the quality of engagements.

• Cultivate relationships with senior and executive stakeholders, facilitate alignment, and proactively resolve delivery challenges.

• Mentor team members, offer constructive feedback, support proposals and thought leadership, and enhance repeatable Technology offerings.

⛳️ Requirements

• A minimum of 6 years of experience in healthcare consulting.

• Significant experience in technology strategy and execution, linking payer business requirements to technology solutions.

• Proven track record in leading technology transformations through design, mobilization, execution, testing, transition, and realization of value.

• Deep understanding of payer operations, technology ecosystems, data flows, and the role of technology in cost management, agility, growth, and user experience.

• Proficiency in cloud modernization and enterprise AI, including generative and agentic AI, responsible AI practices, and AI-enabled workflow transformations.

• Familiarity with payer platforms or related solutions such as Facets, QNXT, HealthEdge Solutions, Lyric, Cotiviti, Availity, Salesforce, or similar technologies.

• Strong history of managing scope, budget, staffing, margins, dependencies, stakeholder engagement, and delivery quality.

• Exceptional quantitative and qualitative analytical skills, along with expertise in executive storytelling, facilitation, and coaching.

• Bachelor’s degree is mandatory.

• Proficient in Excel, PowerPoint, and responsible digital/AI literacy.

• Willingness to travel as required by client needs.

🏝️ Benefits

• Eligibility for an annual discretionary bonus.

• Comprehensive medical insurance.

• Dental insurance coverage.

• Vision insurance benefits.

• Health Savings Account (HSA).

• Flexible Spending Account (FSA).

• Disability insurance options.

• Life insurance coverage.

• 401(k) matching program.

• Paid time off policy.

• Wellness stipend provided.

• Additional voluntary benefits available.

• Option for remote work.

• Flexibility to travel as needed.