Engagement Manager – Technology

This is a fully remote position, open to applicants in United States.

📋 Description

• Develop and oversee engagement work plans that align client objectives, hypotheses, milestones, architecture, data considerations, implementation dependencies, and measurable outcomes.

• Facilitate problem-solving and mentor teams to refine hypotheses, challenge assumptions, and formulate recommendations rooted in payer operations and technology realities.

• Convert strategies into actionable roadmaps, governance models, requirements, vendor selections, target operating models, implementation plans, and methods for tracking value.

• Coordinate resources related to business, architecture, data, integration, platforms, vendors, and implementation throughout design, mobilization, execution, testing, and transition phases.

• Supervise analytics and the quality of deliverables, address data and modeling challenges, and validate outputs generated through technology.

• Lead the creation of current and target-state business and technology architectures, capability maps, solution blueprints, integration patterns, and modernization roadmaps.

• Transform target-state architecture into requirements, platform selections, interfaces, data requirements, cloud considerations, dependencies, and implementation workstreams.

• Assist clients in assessing and operationalizing cloud, AI, automation, and modern integration capabilities.

• Utilize analytics, automation, digital tools, and responsible AI to enhance delivery efficiency, scalability, and quality.

• Manage scope, budget, staffing, margins, milestones, risks, dependencies, and the quality of engagement.

• Cultivate relationships with senior and executive stakeholders, promote alignment, and resolve delivery issues.

• Mentor team members, provide constructive feedback, support proposals and thought leadership, and enhance repeatable Technology offerings.

⛳️ Requirements

• Minimum of 6 years of experience in healthcare consulting.

• Significant experience in technology strategy and delivery, linking payer business needs to technology solutions.

• Proven experience in leading technology transformations through design, mobilization, execution, testing, transition, and value realization.

• Strong grasp of payer operations, technology ecosystems, data flows, and the role of technology in cost management, agility, growth, and user experience.

• Familiarity with cloud modernization and enterprise AI, including generative and agentic AI, responsible AI, and AI-enabled workflow transformation.

• Experience with payer platforms or similar solutions such as Facets, QNXT, HealthEdge Solutions, Lyric, Cotiviti, Availity, Salesforce, or equivalent technologies.

• Proven track record in managing scope, budget, staffing, margins, dependencies, stakeholders, and delivery quality.

• Exceptional skills in quantitative and qualitative analysis, executive storytelling, facilitation, and coaching.

• Bachelor’s degree is mandatory.

• Proficiency in Excel, PowerPoint, and a strong understanding of responsible digital/AI practices.

• Willingness to travel as client needs dictate.

• Must be legally authorized to work in the United States.

• Required to indicate whether employment visa sponsorship is necessary.

🏝️ Benefits

• Eligibility for an annual discretionary bonus.

• Medical insurance coverage.

• Dental insurance coverage.

• Vision insurance coverage.

• Health Savings Account (HSA).

• Flexible Spending Account (FSA).

• Disability insurance.

• Life insurance.

• 401(k) matching program.

• Paid time off.

• Wellness stipend.

• Additional voluntary benefits available.

• Option for remote work.

• Flexibility to travel as needed.