Engagement Manager – Healthscape Payer Transformation

This is a fully remote position, open to applicants in United States.

📋 Description

• Lead payer strategy and operations engagements from the planning phase through to delivery.

• Align objectives, hypotheses, milestones, and measurable outcomes for clients.

• Structure complex and ambiguous business challenges while guiding both quantitative and qualitative analysis.

• Challenge existing assumptions and convert findings into actionable recommendations.

• Provide advisory services to clients regarding payer strategic priorities and operational challenges, including growth, market positioning, product and service strategies, administrative performance, medical cost management, and the experiences of both members and providers.

• Develop comprehensive business cases, recommendations for operating models, transformation roadmaps, governance frameworks, and implementation plans.

• Oversee the creation of executive presentations and key deliverables.

• Manage the scope of engagement, work plans, staffing, budgets, risks, dependencies, quality, client service, and delivery economics.

• Build strong, trusted relationships with client stakeholders and facilitate productive working sessions.

• Drive consensus on decisions and outline subsequent steps.

• Coordinate efforts across business, operational, data, and technology stakeholders.

• Coach and mentor consultants through constructive feedback, delegation, and hands-on development.

• Cultivate an inclusive, high-performing team environment.

• Support proposals, client development initiatives, thought leadership, knowledge sharing, and the advancement of payer transformation offerings.

⛳️ Requirements

• Over 6 years of experience in healthcare consulting.

• Strong preference for candidates with experience serving health plans or other payer organizations.

• A Bachelor's degree is required.

• Knowledge of health plan business models, payer economics, and the strategic and operational challenges within the healthcare ecosystem.

• Proven experience in leading consulting workstreams or engagements, managing teams, and delivering high-quality outcomes for clients.

• Strong skills in hypothesis-driven problem solving.

• Proficient in financial and operational analysis.

• Ability to structure and address ambiguous questions effectively.

• Experience in developing strategic recommendations, crafting business cases, enhancing operating models, and formulating actionable implementation roadmaps.

• Capability to build credibility with senior clients, facilitate discussions, and communicate clear, compelling insights at the executive level.

• Strong project management skills, encompassing scope, staffing, timelines, budgets, risks, and stakeholder coordination.

• Proficiency in Microsoft Excel and PowerPoint.

• Comfort in utilizing data, digital tools, and responsible AI to enhance consulting efforts.

• Willingness to travel as client needs dictate.

🏝️ Benefits

• Eligibility for an annual discretionary bonus.

• Medical insurance coverage.

• Dental insurance coverage.

• Vision insurance coverage.

• Health Savings Account (HSA) options.

• Flexible Spending Account (FSA) options.

• Disability insurance.

• Life insurance.

• 401(k) matching program.

• Paid time off.

• Wellness stipend.

• Additional voluntary benefits.

• Opportunity for remote work.

• Flexibility to travel as required.

• Professional development opportunities through coaching, mentoring, continuous learning, and colleague development.