Engagement Manager – Healthscape Payer Transformation

This is a fully remote position, open to applicants in United States.

📋 Description

• Lead engagements related to payer strategy and operations from the planning phase through to delivery.

• Align goals, hypotheses, milestones, and measurable outcomes for clients.

• Structure complex and ambiguous business challenges while guiding both quantitative and qualitative analyses.

• Challenge existing assumptions and convert findings into actionable recommendations.

• Provide advisory services to clients on strategic priorities and operational challenges related to payers, including growth strategies, market positioning, product and service strategies, administrative performance, medical cost management, and the experiences of both members and providers.

• Create business cases, recommend operating models, outline transformation roadmaps, establish governance structures, and develop implementation plans.

• Supervise the creation of executive presentations and deliverables.

• Manage engagement scope, work plans, staffing, budgets, risks, dependencies, quality, client service, and delivery economics.

• Cultivate trusted relationships with client stakeholders and facilitate collaborative working sessions.

• Promote alignment on decisions and subsequent steps.

• Coordinate efforts across business, operational, data, and technology stakeholders.

• Mentor and coach consultants through feedback, delegation, and hands-on development.

• Encourage an inclusive, high-performing team culture.

• Assist with proposals, client development, thought leadership, knowledge sharing, and the evolution of payer transformation services.

⛳️ Requirements

• A minimum of 6 years of experience in healthcare consulting.

• Strongly preferred experience with health plans or other payer organizations.

• A Bachelor’s degree is required.

• Knowledge of health plan business models, payer economics, and the strategic and operational challenges present within the healthcare ecosystem.

• Proven experience leading consulting workstreams or engagements, managing teams, and achieving high-quality outcomes for clients.

• Strong hypothesis-driven problem-solving abilities.

• Skills in financial and operational analysis.

• Capability to structure ambiguous questions effectively.

• Experience in developing strategic recommendations, business cases, improvements to operating models, and actionable implementation roadmaps.

• Ability to build credibility with senior clients, facilitate discussions, and convey clear, impactful insights at the executive level.

• Strong project management skills, including scope, staffing, timelines, budgets, risks, and stakeholder coordination.

• Proficiency in Microsoft Excel and PowerPoint.

• Comfort with utilizing data, digital tools, and responsible AI to enhance consulting efforts.

• Willingness to travel as client needs dictate.

🏝️ Benefits

• Eligibility for an annual discretionary bonus.

• Medical insurance coverage.

• Dental insurance coverage.

• Vision insurance coverage.

• Health Savings Account (HSA).

• Flexible Spending Account (FSA).

• Disability insurance coverage.

• Life insurance coverage.

• 401(k) matching contributions.

• Paid time off.

• Wellness stipend.

• Additional voluntary benefits available.

• Opportunities for remote work.

• Flexibility to travel as needed.

• Professional development opportunities through coaching, mentoring, continuous learning, and colleague development.