Engagement Manager

This is a fully remote position, open to applicants in Hawaii, +1 more state.

📋 Description

• Take charge of outreach initiatives to local governments in Oregon and Hawaii.

• Strengthen SOVRA's collaborations with the Oregon Cooperative Procurement Program and the Hawaii State Procurement Office.

• Act as a representative for SOVRA at industry conferences and procurement events.

• Engage with local government clients to enhance brand recognition and foster enduring relationships.

• Oversee the organization and storage of event materials and booth supplies.

• Manage booth setups, which include the physical transport and heavy lifting of equipment.

• Deliver foundational training and educational programs regarding SOVRA technology and participation in programs.

• Design and facilitate webinars, along with creating accompanying presentations.

• Advocate for Statewide Price Agreements, encourage product adoption, and uphold procurement standards.

• Collect information regarding barriers to program growth and perform a gap analysis.

• Communicate insights with the broader Program team.

• Monitor and report on client technology usage.

• Leverage usage data to inform outreach strategies and training efforts.

• Complete the SOVRA onboarding process and become a subject-matter expert on local government programs in Oregon and Hawaii.

⛳️ Requirements

• Proven ability to cultivate relationships over time, serve as a brand ambassador in outreach efforts, and work both independently and collaboratively in a remote environment.

• Demonstrated experience in account management, customer success, customer support, or similar customer-focused roles that encompass an educational component.

• Familiarity with or direct experience in government or the public sector.

• Willingness to travel for 1–2 events per month, each lasting 3–5 days.

• Capability to manage and store event materials weighing up to 50 lbs.

• Background in exhibiting at conferences and trade shows.

• Proven history of increasing adoption, participation, or expenditure in a program, territory, or account portfolio.

• Bachelor’s degree or equivalent experience.

• Authorization to work in the United States.

• Must not require employer sponsorship for work visas or transfers.

• Experience with state or local procurement is advantageous.

• Familiarity with SOVRA technology or a similar eProcurement platform is a plus.

• Professional procurement certifications such as CPPB, CPPO, or NIGP-CPP are beneficial.

🏝️ Benefits

• Comprehensive health and medical insurance.

• Paid time off.

• A structured learning and development program.

• Paid parental leave.

• Mentorship and opportunities for advancement within a growing organization.