Engagement Manager

This is a fully remote position, open to applicants in New Jersey, +5 more states.

📋 Description

• Oversee customer projects from initiation to completion.

• Ensure the successful execution of project charters, scope, product specifications, communication, and document collection.

• Establish and convey project performance standards for both internal and external stakeholders.

• Utilize Beamery’s implementation strategies while managing multiple customer projects concurrently.

• Acquire and demonstrate proficiency in the Beamery product suite.

• Collaborate with customers to create solution charters, scopes, and success plans.

• Formulate plans and provide weekly updates alongside customer project managers; assess, monitor, and evaluate progress.

• Oversee statements of work and contracts, encompassing change management, scope adjustments, resource allocation, project budgets, and deviations from the plan.

• Direct reporting on customer outcomes and progress, issue tracking, and budget/financial oversight.

• Handle daily customer interactions throughout the implementation phase.

• Manage project team resources and daily activities; review timelines and suggest resource modifications.

• Act as the escalation contact, evaluate risks, and implement mitigation strategies.

• Collaborate with Product/Engineering, Solutions Delivery, and Customer Success teams to ensure timely and high-quality deployments.

• Conduct post-implementation evaluations to enhance methodologies and delivery best practices.

• Travel up to 30% for in-person client meetings.

⛳️ Requirements

• Practical experience in Project/Program Management, Implementation, or as a Business Analyst.

• Experience in the enterprise-level HR tech/SaaS or similar disruptive software technology sectors is preferred.

• A proven history of successfully delivering intricate software product implementations for notable customers is highly advantageous.

• Familiarity with Project Management Methodologies and/or Software Development Life Cycles.

• Strong transformational leadership abilities and organizational skills.

• Capability to adjust to shifting priorities and manage multiple projects simultaneously.

• Ability to mentor and develop less experienced team members.

• Exceptional technical and business communication and presentation abilities.

• A growth mindset with the capacity to identify and suggest innovative solutions for long-term benefits to customers and Beamery.

• Experience in Talent/HR technology is a significant plus.

• Alignment with Beamery Values.

• Must have authorization to work in the US; Beamery cannot sponsor work visas.

🏝️ Benefits

• Medical, dental, and vision insurance, with HSA/FSA options and Employee Assistance Program.

• 401(k) plan with matching contributions.

• Paid parental leave for US employees after one year of employment.

• Paid time off and sick leave.

• Life insurance coverage.

• Long-term and short-term disability insurance.

• Flexible remote work options.

• Up to 30% travel as the need for in-person client meetings arises.