Employee Services Coordinator – Temporary, Part-time

This is a fully remote position, open to applicants in Colorado.

📋 Description

• Review and process tuition reimbursement requests for EdAssist clients.

• Serve as an independent evaluator to ensure adherence to policies.

• Comply with the tuition policies set by corporate clients.

• Verify grades and receipts against submissions and client specifications.

• Confirm that appropriate tuition discounts are applied to invoices prior to payment submission.

• Address CRM cases and assist tickets submitted by employees.

• Handle multiple clients in a fully remote role.

⛳️ Requirements

• At least 2 years of experience in customer service.

• Experience in auditing.

• Bachelor’s degree preferred.

• High level of proficiency with computers.

• Excellent interpersonal, verbal, and written communication skills.

• Exceptional attention to detail.

• Demonstrated ability to quickly learn and use proprietary software and reporting tools.

• Capability to thrive in a fast-paced and highly dynamic setting.

• Availability to work 20 hours per week, with scheduled hours of either 8am–1pm or 9am–2pm.

• This is a temporary role anticipated to last around 4 months.

• Must be able to work remotely from within the United States.

🏝️ Benefits

• Potential for conversion to full-time employment.

• Access to the Bright Horizons community, along with growth opportunities and support.

• Commitment to equal opportunity employment.

• Support for reasonable accommodations during the application and hiring process.