Employee Services Coordinator

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee the onboarding process from the moment an offer is accepted through follow-ups after starting, acting as the main point of contact for both new hires and hiring managers.

• Track progress, necessary pre-employment tasks, and critical milestones while offering proactive communication and assistance.

• Collect and evaluate onboarding feedback to enhance the experience for associates.

• Organize and lead New Associate Orientation sessions.

• Collaborate with internal teams to ensure the timely completion of mandatory training and onboarding activities.

• Develop orientation communications, materials, and follow-up resources.

• Ensure I-9 and E-Verify compliance requirements are met within specified timeframes.

• Assist with background checks, licensing, registry verification, and compliance activities related to onboarding.

• Keep precise onboarding records and documentation.

• Manage equipment and access requests related to onboarding in coordination with IT and internal partners.

• Support onboarding workflows in HR systems and ticketing platforms.

• Address inquiries from Employee Services and respond to help desk tickets.

• Resolve onboarding issues and collaborate with internal teams to ensure prompt solutions.

• Maintain onboarding metrics, reports, and tracking tools for audits, compliance reporting, and leadership requests.

• Identify and pursue opportunities to enhance onboarding processes, service delivery, and operational efficiency.

• Assist with special projects, acquisitions, and cross-functional initiatives.

⛳️ Requirements

• An associate's degree in human resources, business administration, or a similar field.

• A minimum of 2 years of experience in Human Resources, Business Operations, or a related area.

• Excellent organizational, communication, and customer service abilities.

• Capability to manage multiple priorities in a dynamic, fast-paced environment.

• Proficiency in Microsoft Office applications.

• The company is currently unable to offer visa sponsorship (H1B or otherwise).

🏝️ Benefits

• Competitive salary and comprehensive benefits package.

• Opportunities for professional development and career advancement.

• Supportive and inclusive work environment.