Employee Relations Operations – Analytics Coordinator

This is a fully remote position, open to applicants in Florida, +1 more state.

📋 Description

• Drive excellence in operations and foster continuous improvement in Employee Relations through data analysis, process automation, and project management.

• Gather, assess, and interpret data from HRIS, case management systems, and surveys.

• Recognize trends, patterns, root causes, and opportunities for enhancement in Employee Relations processes.

• Create and sustain KPIs and dashboards to evaluate the effectiveness of ER initiatives.

• Prepare regular reports and presentations for HR leadership and management teams.

• Document ER processes and pinpoint opportunities for automation, streamlining, and technological solutions.

• Design and develop Power Automate workflows for case intake and triage, updates to HRIS and case-management data, document generation, notifications, reminders, data extraction, and reporting.

• Assess technologies including AI-powered chatbots and case-management software.

• Develop and enforce best practices for data management and information security within Employee Relations.

• Oversee special projects related to process re-engineering, system implementation, and compliance initiatives.

• Create project plans, timelines, and budgets ensuring timely and budget-compliant delivery.

• Collaborate with IT, Legal, and Finance during project implementation.

• Support ER Specialists and Investigators with case management, data analysis, and reporting.

• Assist with ER training programs for both managers and employees.

• Administer the Attendance Discipline process.

• Keep abreast of legal and regulatory updates that impact Employee Relations.

⛳️ Requirements

• Bachelor’s degree or equivalent in Business Administration, Human Resources Management, or a related field, or equivalent work experience.

• 1–3 years of experience in Human Resources.

• Familiarity with HRIS systems, such as Workday.

• Proficient in data analysis tools, such as Excel, SQL, and Tableau.

• Experience with workflow automation tools.

• Knowledgeable about laws and regulations governing Human Resource practices and compliance.

• Understanding of EEO and affirmative action guidelines.

• Awareness of state and federal employment regulations.

• Familiarity with employment law principles.

• Knowledge of process improvement techniques.

• Strong analytical and problem-solving capabilities.

• Proficient in project management methodologies and tools.

• Excellent communication, interpersonal, and presentation skills.

• Strong technical writing abilities, including procedure documentation.

• Capable of preparing and presenting reports.

• Effective communication skills with all levels of management, employees, and the public.

• Required background and consent for drug screening.

• Preferred: 3–5 years of experience in creating and analyzing Human Resources/Employee Relations analytics.

• Preferred: Prior experience in building HR dashboards, updating SOPs, and managing large HR/ER projects.

• Preferred: Experience with Power Automate.

• Preferred: Human Resources experience within Employee Relations.

• Preferred: Experience in process improvement and automation.

• Preferred: Self-motivated and resourceful.

• Preferred: Ability to work independently.

• Preferred: Advanced skills in Excel and Power BI.

• Preferred: HR certification such as PHR/SPHR or SHRM-CP/SCP.

🏝️ Benefits

• Annual bonus potential based on performance.

• Medical plans with multiple coverage options, including HSA eligibility.

• Prescription drug coverage.

• Dental and vision benefits.

• Employee Assistance Program.

• Company-paid basic life insurance.

• Optional supplemental life insurance and dependent coverage.

• Short-term and long-term disability coverage.

• Critical illness, accident, and pet insurance options.

• 401(k) plan with company match and additional company contribution; immediate vesting for the match and 100% vesting after three years for the additional contribution.

• Health Savings Account (HSA) and Flexible Spending Accounts (FSA) options.

• Paid Time Off (PTO), with up to 12 days annually for full-time new employees.

• 10 company-paid holidays annually for full-time employees.

• 1 mental health day, 2 floating holidays, and 1 volunteer day for full-time employees.

• Paid leave programs, including parental, bereavement, jury duty, and military leave.

• Tuition assistance.

• Professional certification support with 100% reimbursement for eligible programs.

• Career development and advancement opportunities.

• Complimentary AAA membership with roadside assistance and travel discounts.

• Adoption assistance program.

• Remote work from a home office for day-to-day operations.

• Occasional travel to meetings, collaborative activities, or team-building events.