Employee Onboarding Specialist

This is a fully remote position, open to applicants in Colombia.

📋 Description

• Deliver tailored support to new hires and clients during the onboarding process.

• Set up, adjust, and enhance onboarding workflows using Process Street and other applicable tools.

• Ensure adherence to federal, state, and local regulations.

• Develop employee communications related to onboarding and orientation activities.

• Input and manage employee information across HRIS, ATS, payroll, and benefits systems.

• Facilitate onboarding collaboration among HR, Payroll Engineers, and Benefits Specialists.

• Act as a liaison with vendors and clients during the setup and implementation of onboarding.

• Distribute onboarding resources, credentials, and policy documents.

• Address or escalate inquiries from new hires regarding payroll, benefits, and onboarding logistics.

• Create and maintain standard operating procedures (SOPs) and process documentation.

• Review and update client-specific onboarding documents.

• Resolve system-related issues that arise during onboarding.

• Identify areas for improvement in processes and suggest enhancements.

• Monitor onboarding progress and completion rates.

• Keep well-organized records in compliance with client standards and regulations.

• Perform additional related tasks that support client satisfaction and team objectives.

⛳️ Requirements

• Strong knowledge of U.S. HR compliance and labor laws regarding onboarding, including I-9, E-Verify, and W-4.

• Proficient in payroll systems, benefits portals, applicant tracking systems (ATS), and HRIS.

• Familiarity with labor laws and employee benefits, including the ability to interpret carrier summaries.

• Capability to deliver clear and professional presentations and onboarding sessions.

• Excellent written and verbal communication abilities.

• Outstanding attention to detail, time management, and organizational skills.

• Ability to manage sensitive and confidential information with care.

• Strong critical thinking and problem-solving skills.

• Experience in creating, reviewing, and maintaining SOPs, workflow documentation, or process maps.

• Preferred background in HR onboarding, HR operations, or shared service roles supporting U.S.-based employees, with at least 3 years of experience.

• Experience with onboarding remote or multi-state teams.

• Background in HR consulting, outsourcing, PEO, or working with U.S. clients in a global support capacity.

• Bachelor's degree in Human Resources, Psychology, Business, or a related field is preferred but not required.

• Ability to sit for extended periods at a desk and work on a computer.

• Capacity to lift up to 15 pounds.

• Willingness to participate in video conferences and meetings.

🏝️ Benefits

• Competitive salary and performance-based incentives.

• Comprehensive health and wellness benefits.

• Opportunities for professional development and growth.

• Flexible work arrangements to support work-life balance.