Embedded ROI Processor

This is a fully remote position, open to applicants in United States.

📋 Description

• Handle medical record requests by fielding calls from patients, insurance companies, and attorneys to relay medical status.

• Record information across various platforms utilizing dual computer monitors.

• Input precise data as directed by the team lead.

• Manage electronic medical records remotely through different EMR systems.

• Operate with minimal supervision while adapting to shifting priorities and role requirements.

• Report technical issues in a timely manner.

• Achieve the required CPH (Charts Per Hour) and attendance standards.

• Engage in assigned training sessions.

• Uphold confidentiality, safeguard patients’ rights, and adhere to company, facility, and HIPAA regulations.

• Review documentation and follow written guidelines to ensure compliance and accurate job execution.

• Notify appropriate leadership of security breaches, unsafe behaviors, or site challenges.

• Contribute to a quality-focused service environment.

• Meet deadlines and respond promptly to emails and information requests.

• Comply with company policies.

• Carry out additional duties as assigned.

⛳️ Requirements

• High School Diploma or equivalent is required.

• Over six months of Data Entry Experience.

• EMR experience is a plus.

• Experience in a healthcare setting or release of information environment is highly preferred.

• Proven ability to address issues constructively to find suitable solutions.

• Demonstrated accuracy and attention to detail.

• Proficient computer skills including Windows-based applications (Word, PowerPoint, Excel, Access, Outlook).

• Exceptional organizational skills.

• Strong detail orientation and accuracy in a high-volume setting.

• Flexible to adapt to a changing business environment.

• Proven ability to collaborate within a diverse group of individuals in a matrixed, cross-departmental remote environment.

• Must be available to work Monday–Thursday, 6:00 AM–5:00 PM EST.

• This position is not eligible for employment sponsorship.

🏝️ Benefits

• PTO.

• Health insurance.

• Vision insurance.

• Dental insurance.

• 401k Savings Plan.

• Tuition assistance.

• Post-offer health screenings and vaccinations as required by clients.

• Reasonable accommodations for individuals with physical and mental disabilities.