Email Marketing Specialist

This is a fully remote position, open to applicants in South Africa, +3 more countries.

📋 Description

• Oversee the scheduling of campaigns and ensure timely and accurate deployment of email campaigns across various client accounts.

• Integrate creatives, copy, and landing page URLs into the Email Service Provider (ESP) while confirming the correct placement of assets.

• Coordinate campaign timelines for multiple clients and uphold a well-organized campaign calendar.

• Proactively identify and flag scheduling conflicts, blockers, missing assets, unclear briefs, and other potential risks.

• Adhere to pre-send Quality Assurance (QA) checklists that cover links, creative placements, subject lines, preview text, segmentation, and send times.

• Test emails on different devices and email clients to ensure proper rendering.

• Address issues, confirm resolutions, and uphold a zero-error deployment standard.

• Construct, update, and oversee email flows and automations within the ESP.

• Adjust triggers, conditions, content, and timing as instructed.

• Diagnose flow issues and verify that automations operate as intended.

• Document flow logic and any changes made.

• Communicate the status of campaigns, deployment schedules, and outstanding issues to internal team members.

• Keep organized records of campaign deployments, QA results, and flow modifications.

• Complete application processes, including a video introduction, role-specific assessment (if applicable), interviews, and background/reference checks as part of the selection procedure.

⛳️ Requirements

• Demonstrated hands-on experience in managing email campaigns and flows within a major ESP, such as Klaviyo, HubSpot, Mailchimp, Attentive, or similar platforms.

• Strong understanding of email flows and automations, with the ability to manage them confidently.

• Exceptional attention to detail, with a proven history of error-free campaign deployments.

• Comfort in meticulously following QA checklists and pre-send protocols.

• Clear and effective written and verbal communication skills in English.

• Highly organized, capable of managing campaign schedules for multiple client accounts at once.

• Availability Monday through Friday, from 9:30 AM to 6:00 PM Eastern Time.

• An updated resume is required for application submission.

• A short Loom video is required for application; only candidates who provide one will advance to the next stage.

• Nice to have: Experience with Klaviyo for e-commerce email marketing.

• Nice to have: Experience in a marketing agency managing email across various client accounts.

• Nice to have: Ability to identify and flag obvious design or copy issues.

• Nice to have: Familiarity with Shopify or BigCommerce email integration.

• Nice to have: Experience with SMS marketing platforms.

🏝️ Benefits

• Paid Time Off in line with company policy.

• Holiday observance according to company guidelines.

• Fully remote work environment.

• Compensation in USD on a bi-monthly schedule (every 15th and 30th).