Education Solutions Consultant – Professional Services

This is a fully remote position, open to applicants in United Kingdom.

📋 Description

• Act as the representative for Professional Services throughout the sales cycle.

• Engage with clients when they purchase new software or broaden their usage of IRIS Education products.

• Challenge ambiguous requirements and pinpoint gaps, risks, and dependencies in collaboration with Sales and Pre-Sales teams.

• Investigate customer goals, operations, data, and limitations through discovery discussions.

• Draft Statements of Work that outline deliverables, milestones, assumptions, responsibilities, and exclusions.

• Clarify effort, sequencing, and risks prior to finalizing the scope.

• Facilitate a structured handover to project teams to initiate delivery without redundantly revisiting the discovery phase.

• Enhance knowledge across the education software portfolio.

• Create reusable scoping templates and provide guidance.

• Collaborate with Sales, Pre-Sales, software solution specialists, and Professional Services leadership.

• Define the approach for this new independent role, which does not include line-management responsibilities.

⛳️ Requirements

• Proven experience in gathering and challenging business requirements, translating them into clear scopes and deliverables.

• Demonstrated experience in writing Statements of Work, proposals, scoping documents, or similar contractual materials.

• Exceptional writing skills with a meticulous focus on assumptions, dependencies, and exclusions.

• Strong commercial awareness regarding how scope, effort, and risk influence costs, timelines, and deliverability.

• Experience working within or alongside software sales and implementation or consulting delivery teams.

• Confidence in engaging with customers and senior stakeholders, particularly when it comes to resetting expectations.

• Openness to learning about a diverse software portfolio.

• Experience in education technology is beneficial but not mandatory.

• Background in pre-sales, bids, software implementation, business analysis, or project delivery qualifications is valued.

• Legally eligible to work in the country where the position is located, or capable of fulfilling applicable sponsorship requirements.

🏝️ Benefits

• Opportunities for continuous learning and career development.

• A clear career path as a Solutions Consultant, with advancement through Consultant, Senior, Lead, and Principal levels.

• The freedom to shape a new capability and gain broad exposure across the organization.

• A culture focused on well-being, inclusion, and development.

• A diversity and inclusion culture that empowers every individual.

• Accessibility adjustments and accommodations available during the hiring process.