Education and Sustainability Administrator

This is a fully remote position, open to applicants in New York.

📋 Description

• Act as the primary point of contact between the Education team and HR partners, overseeing the shared Education email inbox.

• Address and resolve support inquiries submitted via Smartsheet forms.

• Manage the learning management system, which includes user accounts, course enrollments, groups, and permissions.

• Diagnose user and platform issues, ensuring effective communication until resolution.

• Oversee annual compliance training, which encompasses state-required harassment prevention and workplace violence prevention sessions.

• Generate, archive, and compile daily and weekly training reports, including Excel pivot table reports for HR partners.

• Keep track of expiring course content and research alternative courses.

• Offer publishing assistance for Education pages on the company intranet.

• Maintain records, email templates, and process documentation while suggesting process enhancements.

• Coordinate the collection of data for annual sustainability reporting.

• Collect and consolidate data related to energy, fleet fuel, waste, and other operational metrics.

• Assemble data into master files and reporting templates.

• Preserve year-over-year sustainability records in shared drives.

• Contribute to the growth of the sustainability program, potentially including the management of a future greenhouse gas emissions management tool.

• Collaborate with team members on projects and execute related tasks and special assignments.

⛳️ Requirements

• 0–2 years of experience in an administrative, coordinator, customer support, HR, or similar capacity.

• College degree is not a requirement.

• Strong proficiency in Excel, encompassing pivot tables, filtering, sorting, and lookup formulas (e.g., XLOOKUP).

• Proficient in Microsoft Office.

• Exceptional written communication abilities and professional email etiquette.

• Strong interpersonal skills, comfortable with frequent outreach and follow-up across various departments.

• Capacity to work independently in a remote setting while effectively collaborating as part of a team.

• Strong commitment to deadlines, with the ability to prioritize tasks and adapt to seasonal fluctuations in demand.

• Capability to establish, adhere to, and enhance processes and routines; highly organized and detail-oriented.

• Problem-solving aptitude with a patient and methodical approach to troubleshooting.

• Discretion in managing confidential team member information and maintaining accurate records.

• Experience with Smartsheet is preferred.

• Experience with Google Workspace is preferred.

• Experience in administering a learning management system (LMS) is preferred.

• Interest in or experience with ESG, sustainability, or emissions reporting is preferred.

• Bilingual; Spanish is preferred.

🏝️ Benefits

• Fully remote work-from-home opportunity.

• Office space available upon request for candidates who prefer an in-office setting.