EDI Support Specialist

This is a fully remote position, open to applicants in Tennessee.

📋 Description

• Oversee, maintain, and troubleshoot EDI transactions to guarantee timely and precise data exchange.

• Work in partnership with internal teams and external collaborators to promptly address EDI-related issues.

• Enhance and support EDI workflows for order-to-cash and procure-to-pay processes.

• Document EDI procedures, configurations, and troubleshooting steps for knowledge transfer.

• Assist in the onboarding of new trading partners and the implementation of EDI standards.

• Collaborate closely with ERP and IT teams to ensure EDI integration meets business requirements.

⛳️ Requirements

• Comprehensive knowledge of EDI standards and protocols (e.g., X12, EDIFACT).

• Demonstrated experience in EDI troubleshooting and resolution of issues.

• Background in a manufacturing or distribution setting.

• Familiarity with order-to-cash and procure-to-pay business processes.

• Exceptional problem-solving skills and meticulous attention to detail.

• Strong communication abilities for effective collaboration with internal teams and external partners.

• Capacity to work independently, handle multiple tasks, and excel in a dynamic environment.

• Quick learner who adopts a proactive and collaborative approach.

• Preferred: 4+ years of experience in an EDI or technical analyst role.

• Preferred: Knowledge of SPS Commerce EDI solutions.

• Preferred: Experience with the Epicor EDI HQ platform.

• Preferred: Understanding of IBM i (AS/400, iSeries) ERP systems.

• Preferred: Basic knowledge of ERP integration and data mapping.

🏝️ Benefits

• Competitive salary and performance-based bonuses.

• Comprehensive health, dental, and vision insurance.

• Opportunities for professional development and career advancement.

• Flexible working hours and remote work options.

• Supportive and inclusive work environment.