Ecommerce Website Specialist

This is a fully remote position, open to applicants in Mexico.

📋 Description

• Oversee uptime, speed, and performance across various devices and browsers; identify and resolve bugs.

• Establish and uphold security measures, including SSL certificates and firewalls, to safeguard customer information.

• Manage the US Shopify instance and integrations with third-party applications.

• Execute front-end and back-end code updates.

• Identify solutions to enhance user experience, conversion rates, and key business metrics.

• Direct user acceptance testing on both mobile and PC platforms prior to feature launches.

• Keep documentation updated for site architecture, login credentials, and process instructions.

• Evaluate and prioritize features and website enhancements based on business objectives and return on investment.

• Oversee agile sprints for website updates, ensuring timely project delivery within budget constraints.

• Design and implement A/B tests to enhance the customer journey and conversion rates.

• Convert technical requirements into understandable updates for senior leadership and marketing teams.

• Improve category pages, product pages, customer reviews, and product recommendations through effective category management and merchandising.

• Collaborate with marketing for product launches, seasonal promotions, and landing page development.

• Analyze website traffic and sales data to uncover opportunities for conversion rate optimization.

• Assist marketing and growth teams with A/B testing and enhancements to the sales funnel.

• Research the ecommerce and technology landscape for new applications and innovations.

• Conduct thorough testing to demonstrate performance improvements.

• Review site analytics daily to enhance website speed and efficiency.

• Aid technology leadership in creating processes and documenting workflows.

• Assist with API integrations and automation of workflows using AI.

⛳️ Requirements

• Bachelor's degree in Computer Science, Information Technology, Web Development, Digital Marketing, or a related field (preferred).

• Over 5 years of experience as a full stack developer or website manager, particularly in an ecommerce setting.

• Strong expertise in HTML, CSS, JavaScript, and Shopify Liquid.

• Proficient in Python, Java, or PHP along with SQL/noSQL database skills.

• Experience in building or supporting AI-driven or agentic solutions (e.g., Claude Code, OpenClaw) is highly valued.

• Exceptional problem-solving abilities with a keen eye for detail.

• Strong verbal and written communication skills, able to convey complex technical concepts to non-technical stakeholders effectively.

• Familiarity with tools such as Google Analytics, Shopify Analytics, Hotjar, Intelligems, UserTesting, Powermeter, or similar platforms.

• Experience with Shopify Plus.

• Familiarity with Brightpearl, Stamped, Freshdesk, Rebuy, Redo, Asana, Slack, Gmail, Miro, Figma, and Google Workspace.

🏝️ Benefits

• Competitive salary and comprehensive benefits package.

• Opportunities for professional development and career advancement.

• Flexible working hours and remote work options.

• A dynamic and inclusive work environment.

• Access to the latest tools and technologies.