E-commerce Marketplace Lead

This is a fully remote position, open to applicants in Italy, +4 more countries.

📋 Description

• Establish and steer the strategy and roadmap for the ABB Brand Marketplace, focusing on business growth, geographical expansion, platform development, and enhancing customer experience.

• Take ownership of the Brand Marketplace's business performance and development, promoting adoption, driving orders, increasing revenues, expanding the portfolio, and enhancing seller engagement.

• Oversee country deployments and localization efforts with Local Sales Organizations, evaluating opportunities, defining requirements, prioritizing market needs, and coordinating launches.

• Manage and prioritize the eCommerce platform roadmap, backlog, and budget, encompassing both operational and developmental costs.

• Convert business requirements into scalable platform functionalities and align investments with business objectives.

• Lead platform delivery efforts in collaboration with external technology vendors, development and UX teams, as well as internal IS, Security, and IS Project Management, from requirement gathering and backlog refinement through to implementation and release.

• Build and manage the seller and partner ecosystem, which includes onboarding, assortment development, and the identification of new commercial opportunities.

• Enhance marketplace performance across various areas such as assortment, pricing, content, customer experience, seller performance, and marketing strategies.

• Establish and track business and platform KPIs, utilizing analytics, customer, and seller insights to facilitate data-driven decisions and uncover growth opportunities.

• Collaborate with the Product Owner and 3rd Party Marketplace Lead to exchange capabilities, insights, and best practices across ABB’s marketplace and eCommerce initiatives.

• Report directly to the Chapter Leader of Ecommerce Product Management.

⛳️ Requirements

• A minimum of 5 years of experience in eCommerce, marketplace, digital product/platform management, or similar roles, preferably in an international B2B or industrial setting.

• Significant experience in developing and scaling eCommerce or marketplace platforms, encompassing roadmap management, backlog prioritization, requirements definition, and feature delivery.

• Demonstrated experience in managing technology vendors, development teams, and enterprise IT stakeholders, ideally including IS, Security, and system integrations.

• Strong project and stakeholder management abilities, with a track record of coordinating complex initiatives across diverse countries, business teams, and external partners.

• Comprehensive understanding of marketplace business models and commercial strategies, including seller dynamics, assortment management, pricing, customer experience, and marketplace performance metrics.

• Capability to blend technical/platform knowledge with commercial and analytical perspectives, leveraging data to build business cases, prioritize investments, and achieve measurable business results.

• Good familiarity with 3rd Party Marketplaces such as Amazon and their roles within the larger eCommerce ecosystem.

• Experience with Adobe Commerce/Magento or similar eCommerce platforms, as well as industrial/B2B products, distribution, or channel management is advantageous.

• Practical operational experience with 3rd Party Marketplaces is a plus but not mandatory.

🏝️ Benefits

• Salary range, variable compensation, and benefits package details are provided to candidates who advance to the first interview stage for a location within the European Union.

• Compensation is customized based on the role's location, experience, skills, qualifications, internal market positioning, and ABB's internal standards.

• Flexible remote working model.

• Opportunity to lead, develop, and contribute to impactful global projects.