E-Commerce and Operations Coordinator

This is a fully remote position, open to applicants in Philippines.

📋 Description

• Deliver daily administrative and operational assistance to business owners.

• Prioritize tasks, manage to-do lists, set deadlines, and keep track of pending actions.

• Convert conversations, emails, and informal communications into actionable tasks and follow-ups.

• Keep organized records and documentation.

• Arrange meetings, schedules, appointments, and various business activities.

• Create and sustain effective systems for business organization.

• Monitor projects, production timelines, samples, deliveries, and outstanding actions.

• Maintain detailed records of product development, feedback, pricing, and timelines.

• Identify operational inefficiencies and enhance processes and workflows.

• Organize information related to manufacturers and suppliers.

• Track samples, shipments, and deliveries, including tracking numbers, expected arrival dates, and contents.

• Ensure accurate product information, listings, pricing, descriptions, images, and inventory management on Shopify.

• Oversee online orders and address any fulfillment or customer service issues.

• Assist with the administration of customer, wholesale, market, exhibition, and event-related tasks.

• Coordinate event logistics, requirements, schedules, materials, and follow-up after events.

• Systematize data and processes to facilitate a potential transition to Odoo.

• Aid in process documentation and system administration.

⛳️ Requirements

• Minimum of 3 years of experience in operations, virtual assistance, business administration, e-commerce, or a comparable coordination position.

• Proven experience supporting business owners, founders, or senior executives.

• Exceptional organizational and time-management abilities.

• Strong written and verbal communication skills in English.

• Comfort in communicating with individuals from diverse countries and cultures.

• Keen attention to detail and excellent follow-through capabilities.

• Capacity to manage multiple priorities, deadlines, and stakeholders effectively.

• Proactive mindset and the confidence to take initiative without constant supervision.

• Strong problem-solving skills with the ability to identify gaps or potential challenges.

• Familiarity with spreadsheets, trackers, task management tools, and business systems.

• Experience with Shopify or other e-commerce platforms.

• Background in retail, fashion, creative industries, product-based businesses, or e-commerce is highly desirable.

• Experience in coordinating inventory, product information, suppliers, manufacturers, or orders.

• Quick learner of new systems and processes.

• Experience with Odoo, ERP, or inventory management systems is advantageous but not mandatory.

🏝️ Benefits

• Work from Home Allowance.

• Health Maintenance Organization (HMO) coverage for you and a dependent.

• 20 Days Annual Leave and 5 Days Sick Leave.

• Government Benefits and 13th Month Pay.

• Provision of Computer Equipment.

• Opportunities for career growth.

• Competitive Salary.

• 100% remote work model.