Donor Operations Coordinator – Part-time

This is a fully remote position, open to applicants in United States.

📋 Description

• Act as the main point of contact for inquiries related to gift data from Development, Finance, and program teams.

• Address ad hoc requests for records, reports, and reconciliation information.

• Prioritize and manage competing stakeholder requests, communicate timelines, and highlight any delays.

• Collaborate with Development Operations to identify recurring challenges and develop streamlined processes.

• Enter donor gifts into Salesforce on a weekly basis, including checks, ACH transactions, and non-cash contributions.

• Process and record third-party fundraiser donations on a monthly basis.

• Adhere to gift-entry standard operating procedures (SOPs) and report process gaps to the Director of Development Operations.

• Review data quality reports and address any discrepancies.

• Manage electronic and postal gift acknowledgments, including during peak year-end periods.

• Maintain and refresh acknowledgment templates as needed.

• Organize special acknowledgments for significant donors or campaigns.

• Assist with bulk data imports and updates.

• Facilitate gift reconciliation between Salesforce and financial accounting systems.

• Generate standard Salesforce reports and help colleagues interpret the results.

• Undertake additional responsibilities as assigned.

⛳️ Requirements

• A minimum of 3 years of experience in providing service-oriented support to fundraising or similar data-focused teams.

• A systems-oriented thinker capable of recommending solutions and troubleshooting issues.

• Proven experience with data entry in Salesforce or a similar CRM platform, ideally within a nonprofit context.

• Exceptional attention to detail and a high level of organization.

• Clear and proactive communication skills, both written and verbal.

• Ability to handle multiple concurrent and competing requests while prioritizing effectively.

• Capacity to work independently while remaining responsive to team needs.

• Availability to assist with year-end fundraising activities, potentially working up to 29 hours per week during December and early January.

• Familiarity with nonprofit fundraising operations and donor management is preferred.

• Experience with third-party fundraising platforms and/or Apsona is a plus.

• Previous experience in internal operations support involving shared inboxes, ticketing systems, or high-volume internal request management is preferred.

• A commitment to fostering a respectful, supportive, fair, and welcoming work environment.

• Comfortable working remotely in a collaborative, caring, and high-achieving culture.

• Strong support for GFI’s mission and a demonstrated interest in alternative proteins, public health, environmentalism, climate change, animal protection, or hunger relief.

• A commitment to GFI’s values.

• Must verify identity and eligibility to work in the United States.

• GFI does not sponsor or assume sponsorship of employment visas.

🏝️ Benefits

• Flexibility to work from home.

• Paid base medical coverage for employees.

• Options for dental, vision, and additional medical insurance.

• 401(k) plan with employer matching contributions.

• 14 paid holidays.

• Personal, sick, and vacation time off.

• Paid family/parental and medical leave.

• Lifestyle spending account.

• Opportunities for career advancement.

• A respectful and collaborative workplace culture.

• Up to two weeks per year allocated for organizational retreats.