Document Production Workflow Coordinator – 2nd Shift

This is a fully remote position, open to applicants in Ohio.

📋 Description

• Collect work requests from clients, clarify job specifications, and negotiate timelines.

• Explore alternative solutions to deadline requests as necessary.

• Prioritize work requests within the team and manage multiple projects simultaneously.

• Create and modify documents, including mail merges, charts, graphs, and tables.

• Scan and organize documents using scanning equipment and suitable software.

• Convert and refine documents from various software applications.

• Assess personnel performance in collaboration with the Account Manager (AM).

• Aid in the development and enhancement of individual and team skills.

• Exemplify professional standards when interacting with client requesters and handling client work requests.

• Design and provide ongoing training for both new and existing team members.

• Facilitate effective coordination across shifts to ensure high-quality, timely client deliverables.

⛳️ Requirements

• Bachelor’s degree or equivalent experience that can be substituted.

• At least 3 years of relevant office experience in document production and preparation.

• Proficient in the Microsoft Office suite, including PowerPoint, Excel, and Visio.

• Exceptional verbal and written communication and interpersonal abilities.

• Capable of working independently as well as collaboratively within a team.

• Self-driven to maintain personal productivity.

• Ability to thrive in a fast-paced, deadline-oriented team environment.

• Competent in handling sensitive and/or confidential documents and information.

• Successful completion of a pre-employment background check and drug screening.

🏝️ Benefits

• Medical coverage.

• Dental coverage.

• Vision coverage.

• Paid time off.

• Disability insurance.

• 401(k) plan with company matching.

• Life insurance.

• Optional supplemental insurance coverages.

• Parental leave.

• Adoption assistance.

• Tuition assistance.

• Discounts from employers/partners.

• Overtime pay.

• Shift differentials.

• Call-in pay.

• Stand-by pay.